Jim Causley Buick GMC

Best service and friendliest personnel I've been a customer of Jim Causley for over 40 years. Bought my first car there when the dealership was located on Mack Ave. As a returning custome I've been a customer of Jim Causley for over 40 years. Bought my first car there when the dealership was located on Mack Ave. As a returning customer I always feel I'm being treated fairly and getting the best deal I can. The service technicians are very helpful, the dealership is always clean and all provide a pleasant experience. More

Family I have been a customer for 20 years. Always a great experience. Professional and friendly. Tim in service- top notch along with Sales Consultants I have been a customer for 20 years. Always a great experience. Professional and friendly. Tim in service- top notch along with Sales Consultants Willard Shell ,John Shell and Tammy More

Dennis always a great experience and my salesman Mark Williams is always helpful i think this is my fifth vehicle leased thru Jim Causley Buick GMC always a great experience and my salesman Mark Williams is always helpful i think this is my fifth vehicle leased thru Jim Causley Buick GMC More

Great leasing experience This 2016 GMC Terrain is my 5th vehicle leased from Jim Causley. My salesman, Larry Binfet, was very helpful with advice and providing quotes on mult This 2016 GMC Terrain is my 5th vehicle leased from Jim Causley. My salesman, Larry Binfet, was very helpful with advice and providing quotes on multiple configurations. He was out in the rain and wind to make sure I saw and got the exact car I wanted, and all paperwork was ready to go when I arrived to take delivery. Overall, very satisfied with the vehicle and the leasing experience. More

Great Service Made appt for service with Tim, very nice and professional. Dropped off car. friendly driver dropped me off at my office and then picked me up when ca Made appt for service with Tim, very nice and professional. Dropped off car. friendly driver dropped me off at my office and then picked me up when car was done. Very smooth!! More

Problems that were resolved There was a huge misunderstanding when it came down to whether or not my previous lease was going to be paid off. The way the salesman explained it t There was a huge misunderstanding when it came down to whether or not my previous lease was going to be paid off. The way the salesman explained it to me and my daughter he made it sound like it would be paid off but I kept getting calls from Chrysler Capital for 2 months and kept referring them to your dealership. Never once did I get a phone call from your dealership wondering why I was referring Chrysler Capital back to your dealership. I finally had to come into the dealership with my daughter who was my witness, and talked to the general manager. After I explained my problem and then my daughter also took over since I was so upset, I received a phone call from the general manager who said that they would pay off my lease on Jeep. Again it should not have gone that far if things were explained better and if someone at your dealership would of called me sooner. I do not know if I would recommend the dealership or not only because I am still a bit upset by the whole ordeal that I had to go through. It was all very upsetting to me and I felt like there was no compassion from my salesman or the sales manager. Hopefully I can get over these feelings I have and recommend your dealership in the future. More

We will always come here first, we we not sure on our plan Great service and selection. Willard s. Is absolute gem and asset to the company. What a wonderful salesman, he definitely know his job! It was a quic Great service and selection. Willard s. Is absolute gem and asset to the company. What a wonderful salesman, he definitely know his job! It was a quick and clean process and we love our new car! More

Just Great I brought my car in for an oil change and tire rotation. The work was accomplished within the expected time and was completed to my satisfaction. I brought my car in for an oil change and tire rotation. The work was accomplished within the expected time and was completed to my satisfaction. More

Amazing Service The service is always amazing!!! I was a little late and they took me right away and I wasn't there a half an hour for an oil change. Great Service. The service is always amazing!!! I was a little late and they took me right away and I wasn't there a half an hour for an oil change. Great Service. More

Excellent Service Quick check in. Clean & comfortable waiting area. Friendly customer service all around. Took car in for regular maintenance and everything was perform Quick check in. Clean & comfortable waiting area. Friendly customer service all around. Took car in for regular maintenance and everything was performed efficiently and within time they stated. More