Jim Coleman Nissan of Silver Spring - Service Center

This dealership has great customer service. The reps are patient and always take the time to explain recommended and/or required services. The reps are patient and always take the time to explain recommended and/or required services. More

Excellent service! I’m thankful I purchased my care at this dealership. I was able to get my vehicle serviced in a timely manner and received a free car wash and vacuum I’m thankful I purchased my care at this dealership. I was able to get my vehicle serviced in a timely manner and received a free car wash and vacuum. More

It was a great experience and they were very quick and efficient. They are always a pleasure to work with. efficient. They are always a pleasure to work with. More

The staff is very helpful, friendly, and efficient. Everything I needed to know was thoroughly explained and the staff could answer any questions I had. Everything I needed to know was thoroughly explained and the staff could answer any questions I had. More

This was a good experience This was a good experience This was a good experience This was a good experience More

The young lady at the front desk was nice, friendly and helpful. She assisted me when I dropped my car off and again when I returned to pay and pick up my car. helpful. She assisted me when I dropped my car off and again when I returned to pay and pick up my car. More

Had vehicle serviced was quick and car was delivered back washed and cleaned. Thomas kept me up to date on progress and charges, washed and cleaned. Thomas kept me up to date on progress and charges, More

The service personnel, Sabrina and Thomas, are extremely pleasant and helpful and make the service experience painless. pleasant and helpful and make the service experience painless. More

Every single time that I have needed service, from repairs to preventive maintenance, Dennis Moore has provided superior customer service! I've never had to call and keep calling to check on the statu repairs to preventive maintenance, Dennis Moore has provided superior customer service! I've never had to call and keep calling to check on the status of either of my Infiniti's. He has kept me informed every step of the process. He has made recommendations to which I accepted and in the long run, has helped improve my vehicle's performance. Top class service! Dennis is awesome! More

They change the price of service each time you go. I was just charged $177 for an oil change and tire rotation and a different price just a few months ago. Wait times are a little long as well. I will I was just charged $177 for an oil change and tire rotation and a different price just a few months ago. Wait times are a little long as well. I will get service at another dealership going forward. More