About Us
Copyright 2014 DR Media Holdings, LLC
Search

Jim Dobson Ford Mercury

806 North Plymouth Road, Winamac, Indiana 46996
Sales: (574) 946-3117

Makes: Ford|Mercury|Service Center
 
0% Recommend

Overall Rating N/A

1 Lifetime Review

Write a Review
Jim Dobson Ford Mercury
1 Lifetime Review
Jim Dobson Ford Mercury Info
Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.
Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.

Nearby Certified Dealers

1 Dealership Review
Filter Reviews By:


Reason For Visit
Sales (Used)

"The salesman Sean did a good job, however his boss was a..."

The salesman Sean did a good job, however his boss was a jerk. Sean stated in the test drive that they stand behind their products, however after i spent over 30K they were not even willing to fix the cd/nav system that they knew was broken. They also pointed out that the tires need to be replaced and then charged me a "dealer rate" that was the same price as sears when I checked. Now I am in Nashville TN and my truck is in a ford dealer for repairs. Thank God i bought a service/repair plan with my bank. I would never recommend this dealer to anyone. When i told Sean that i was very dissatisfied with his empty words of stating that they stand behind their products. He said that there was nothing he could do, his boss was not willing to help with anything. This is by far the worst experience buying a vehicle i have ever had. I should have know not to buy it when we went to look at the truck and they didn't have time for us. After taking it for an hour so they could have lunch, Sean said that his boss was too busy, so he would call us when they had time for us.. We had to go in at 5pm and demand that we be able to try to make our purchase. If this is how small town dealers are, I would much rather drive a long distance to deal with someone who cares and is willing to live up to their statement of how they are built on customer service. Obviously this is an extremely FALSE statement!

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Sean
1
1 result

Need a new car?

Cars for Sale By This Dealer
Sort By:
View All Inventory