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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,262 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,262 reviews

January 17, 2020

Service Prompt and timely service. Informed me about things need to be replaced or repaired and took my permission before doing the work. Provided transporta More

by SARALA_RREDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma
Jan 20, 2020 -

Jim Ellis Buick GMC Mall of GA responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

January 17, 2020

Great people to work deal with in a wonderful nice kept waiting area. Fast service and very helpful. Always a pleasure to deal with! Thanks More

by Hayman7271
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Tom Lyden
Jan 20, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

January 17, 2020

Fast Service Other dealers in my area said it would be 2 to 3 weeks or longer to get my chevy volt repaired. Jim Ellis completed my repairs in 3 days.!!!!! Fanta More

by hgradyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lyden
Jan 20, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

January 16, 2020

Amazing to work with ! Service Centers are generally a hassle to deal with and long waits! This was fast, easy and done with professionalism! I am glad that we bought from More

by MCCULLOCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallory
Jan 16, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Hello, it is great to hear everything was done quickly and to your satisfaction! We’re always happy to take care of you if anything else comes up. Have a wonderful day!

January 16, 2020

oil change Sean got me in and out in an hour and 15 minutes. Also replaced my wheel lock key that was omitted in replacement the prior visit. Good, hassle free e More

by Unsatified customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jan 16, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for commenting on your service experience! We're glad we could be of assistance, and we're always happy to help if there's anything else you need. Safe travels!

January 16, 2020

They changed oil, ordered a part for heater defect, told me the dimming of the speedometer and radio was intermittent and they could not repair it. More

by BYTHEMILL
Recommend Dealer
Yes
Employees Worked With
Tate
Jan 22, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your business and for taking the time to provide this feedback. Intermittent concerns are often the hardest for us to diagnosis and repair and we certainly share your frustrations and apologize that we were unable to come up with a resolution at this time.

January 15, 2020

Great people! Hassle free, and straight to the important parts! One of my fastest and easiest car purchases. I would definitely recommend this car dealership for anyone looking. More

by mattdp86
Recommend Dealer
Yes
Employees Worked With
Alan Cavell
Jan 16, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests, Mattdp86! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 14, 2020

Was great After some tough dealing we did just fine. Everyone who was in contact with was great. I love my Yukon and the color. Smokey Quartz. More

by LOTTORICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jan 16, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your experience with us, Lottorick1! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2020

Second service of car The service was excellent because they kept me car until it was completely fixed. The gave me a rental car because they needed to keep my car overni More

by BOSTWICKL147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ED Barnes
Jan 16, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Bostwickl147, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

January 14, 2020

We had a great experience. Mike made it easy and painless. Mike as very easy to work with and he wasn’t high pressure and he was very knowledgeable. More

by tom.e.bass
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Rudow, Mike Hatcher
Jan 16, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Tom, thank you for your kind review; we are happy to pass along your comments to Mike at Jim Ellis Buick GMC Mall of GA! We are always more than happy to assist you if anything else comes up. Take care!

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