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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,289 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,289 reviews
January 24, 2020
Service If you want it you'll find with Tom @ J Ellis Buick Tom's service for my vehicle was first rate. My battery had died I called spoke to Tom was set-up with next day service as my call was at 4pm so nex Tom's service for my vehicle was first rate. My battery had died I called spoke to Tom was set-up with next day service as my call was at 4pm so next day 9am was very fast . Check in was just as easy and quick . Tom let me know what the mechanic would do and the time involved as I was a waiting customer. I felt more like a guest as I enjoyed great coffee and snacks if desired, 2 cups and here's Tom your vehicle ready . In short the service department seems well organized and Tom delivered 5 Star service Thank You Jess smith More
by INTRUDER3455
Verified CustomerEmployees Worked With
Tom Lyden
January 24, 2020
Ed helped me, I recently transferred my service to Jim Ellis because of an awful experience at Nash Chevrolet. Big difference and quality customer service and appreciation. Thanks again. Ellis because of an awful experience at Nash Chevrolet. Big difference and quality customer service and appreciation. Thanks again. More
by MACKJ29
Employees Worked With
David Gonzalez
January 23, 2020
They don't listen to the customer!! Based on my experience , they only listen to the customer when the problem is apparent. I took my vehicle in for a warranty repair and explained about Based on my experience , they only listen to the customer when the problem is apparent. I took my vehicle in for a warranty repair and explained about another issue with my suspension. I told them that it wasn't currently making the noise since the recent rains. The mechanic discounted my diagnosis & said it was probably something rolling around in my toolbox, instead of replacing the shock that is making the popping noise. I guess I'll be looking for a new dealership for my next purchase!! More
by mmccannon75
Employees Worked With
Tom Lyden
January 22, 2020
Most proffesional service i ever went thru They were great, professional, friendly, with no pressure to sell you a truck. I made up my own mind, and thats what i like. A- dealership They were great, professional, friendly, with no pressure to sell you a truck. I made up my own mind, and thats what i like. A- dealership More
by MATTHEW240
Employees Worked With
Joe Marengo, Bill "Cappy" Capelman
January 22, 2020
Excellent Customer Service Steve Eason and team were great to work with. Very knowledgeable and helpful, not too pushy on the sales side. I highly recommend Jim Ellis GMC Mall Steve Eason and team were great to work with. Very knowledgeable and helpful, not too pushy on the sales side. I highly recommend Jim Ellis GMC Mall of GA. More
by ckirk1214
Employees Worked With
Steve Eason, Dee Hong, Joe Marengo
January 20, 2020
The service was fine. Did not have to wait too long. The service was fine. Did not have to wait too long. Making the appointment I believe help save me time. Service man Jim was nice. Thanks! The service was fine. Did not have to wait too long. Making the appointment I believe help save me time. Service man Jim was nice. Thanks! More
by PPGRIFFI
Employees Worked With
Jim
January 17, 2020
Service Prompt and timely service. Informed me about things need to be replaced or repaired and took my permission before doing the work. Provided transporta Prompt and timely service. Informed me about things need to be replaced or repaired and took my permission before doing the work. Provided transportation for me to the mall and back. More
by SARALA_RREDDY
Employees Worked With
Emma
January 17, 2020
Fast Service Other dealers in my area said it would be 2 to 3 weeks or longer to get my chevy volt repaired. Jim Ellis completed my repairs in 3 days.!!!!! Fanta Other dealers in my area said it would be 2 to 3 weeks or longer to get my chevy volt repaired. Jim Ellis completed my repairs in 3 days.!!!!! Fantastic service. Thanks again More
by hgradyw
Employees Worked With
Tom Lyden
January 17, 2020
Great people to work deal with in a wonderful nice kept waiting area. Fast service and very helpful. Always a pleasure to deal with! Thanks waiting area. Fast service and very helpful. Always a pleasure to deal with! Thanks More
by Hayman7271
