Jim Ellis Buick GMC Mall of GA

Dealing with Mike Hatcher was a pleasure. He never "sold" me a car but rather helped me pick and then find the one I wanted. "sold" me a car but rather helped me pick and then find the one I wanted. More

Jim Ellis is always a positive experience. The most impressive thing about Jim Ellis Buick GMC is their high degree of integrity. If they make a mistake they own up to it. This is very important to me impressive thing about Jim Ellis Buick GMC is their high degree of integrity. If they make a mistake they own up to it. This is very important to me. More

I was charged $15 to replace battery in key fob. I was told that I was not going to get charged to do that before the service. I noticed the charge after I had left the facility and review the paperwork, told that I was not going to get charged to do that before the service. I noticed the charge after I had left the facility and review the paperwork, that’s when I noticed the charge. Thanks More

Extended warranty work David worked very hard to get warranty work approved. It was an intermittent problem that, of course, wouldn't present itself for the service techs. David worked very hard to get warranty work approved. It was an intermittent problem that, of course, wouldn't present itself for the service techs. As soon as I left with the car it did it again. I drove in the next day and showed David so he could record the issue and he was able to get it covered and have them waive the deductible since I had just paid it for another issue they found. More

We had been looking for a vehicle for several months. We found the Pacifica at your location. we worked with Craig and we were very pleased with him. He took his time with us. We didn’t feel like we were ju found the Pacifica at your location. we worked with Craig and we were very pleased with him. He took his time with us. We didn’t feel like we were just a sale to him. More

Very friendly staff,they go out of their way to make sure you get the best service! I didn’t have to wait very long! you get the best service! I didn’t have to wait very long! More

Other than the entire system being shut down for my 8:30 AM appointment, Tom was great and has such a sense of humor that I really like. He wrote up the service order and stayed in touch with me about getti AM appointment, Tom was great and has such a sense of humor that I really like. He wrote up the service order and stayed in touch with me about getting my truck repaired. All was completed the next day due to the back-up. More

Nelson, Jasmine & Sami at Jim Ellis bent over backwards to get me in my truck! Thanks for everything! Jasmine personally got on the phone with multiple banks to get me approved and never took “NO” for an a to get me in my truck! Thanks for everything! Jasmine personally got on the phone with multiple banks to get me approved and never took “NO” for an answer. Highly recommended. More

Ed Barnes in the Service Department was very knowledgeable about our vehicle, and the service time was right on schedule. Thanks for the great service! knowledgeable about our vehicle, and the service time was right on schedule. Thanks for the great service! More

Excellent experience purchasing a vehicle from this dealership. Great price great salesman. Fair trade in value. Best price on the vehicle that no other dealerships could compete with. Impeccab dealership. Great price great salesman. Fair trade in value. Best price on the vehicle that no other dealerships could compete with. Impeccable facility. Very happy!! More