Read Reviews Jim Ellis Chevrolet Atlanta

Jim Ellis Chevrolet Atlanta

Jim Ellis Chevrolet Atlanta

5900 Peachtree Industrial Boulevard
Atlanta, Georgia 30341

(770) 457-8211

Manufacturer: Chevrolet

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  • Customer Service:

    4.4

  • Quality of Work:

    4.4

  • Friendliness:

    4.5

  • Overall Experience:

    4.5

  • Pricing:

    4.4

24-Month Rating

based on 8 reviews

4.5

4.5 out of 5

8 lifetime reviews

Jim Ellis Chevrolet Atlanta

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Certified: Jim Ellis Chevrolet Atlanta

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Jim Ellis Chevrolet Atlanta has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Jim Ellis Chevrolet Atlanta
Jim Ellis has been family owned and operated since 1971. Join us as we celebrate our 40th Anniversary! With our long-term employees and Jim Ellis Chevrolet of Atlanta's commitment to having the best selection of new Chevrolets and pre-owned certified vehicles in Georgia - if not the entire Southeast - we're sure that your experience with us will be a pleasurable one. "The exact Chevy you want at a price you'll love" -whether new or used - is the Jim Ellis Chevrolet dealership's commitment to you! Come see for yourself why Jim Ellis is Georgia's better way to buy Chevrolet!

Jim Ellis Chevy primarily serves the Atlanta Metro and North Georgia area and the majority of customers are in Fulton, North Fulton, Gwinnett, Dekalb, and Cobb counties. However, Jim Ellis Chevrolet also serves the needs of commercial truck, small business, and fleet vehicle owners all over the SE United States. In fact, Jim Ellis Chevrolet is nationwide with customers from Florida, Texas, New England, the Midwest, and the West.

Jim Ellis Chevrolet also has a full offering of certified, pre-owned vehicles, financing, special financing as well as top-notch service and parts departments. Great finance rates are available to those with perfect credit and for those with less than perfect credit.

Jim Ellis offers the full-line of Chevrolet products: the best selection of Aveo, Cruze, Malibu, Camaro LT, Camaro SS, Camaro Convertible, Impala, Corvette, Corvette Convertible, Corvette Z16 Grand Sport, Corvette Z06, Corvette ZR1, Equinox, Traverse, Avalanche, Tahoe, Suburban, Silverado, Silverado 2500, Silverado 2500HD, Silverado 3500HD, and Colorado in Atlanta. A full line Express cargo vans, Express passenger vans, chassis cabs, work trucks, flat beds, utility beds, Texas haulers, wreckers, and cube vans are also available.

Jim Ellis Chevrolet employees participate in community charities and activities in towns all around Atlanta including: Chamblee, Decatur, Norcross, Duluth, Alpharetta, Gwin

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Express Service Vending Machines
Free Coffee Certified Pre-Owned & Vehicles under Factory Warranty
Free Drinks

Austanj
4/24/2013 8:52:25 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Mr ellis
the sales manager
service manager and the mechanics

  • Customer Service:

    1

  • Quality of Work:

    1

  • Friendliness:

    1

  • Overall Experience:

    1

  • Pricing:

    1

  • Overall Score:

    1.0

My Review Of Jim Ellis Chevrolet Atlanta:

My brand new truck had a rattle that was in the shop 9 times to be fixed. The mechanis folded napkins up and shoved in the dash to try to resolve the problem. Instead of replacing parts they just kept trying to fix the defective part. Horrible experience will never send anyone to Jim ellis for a vehicle. Mr ellis the owner doesn't care at all about his customers!!!

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Response From: Jim Ellis Chevrolet Atlanta
Added: 5/16/2013 12:33:30 PM

This case was very frustrating for both the customer and us. The theory is the non-factory alterations done by the customer to the truck were the cause of the vibrations. The truck had a modest "lift kit" on it and aggressive-tread, oversize tires. We have had no other reports of similar vibrations in "from the factory" trucks, indeed, when testing another truck that had been lifted (and oversize, larger, aggressive tread tires), it represented with vibrations not found on non-modified trucks too. General Motors assessed that the problems were due to non-factory alterations and even though that was GM's position, we still attempted - 9 times, including a host of new parts and parts from another truck that had no vibrations - to fix it. Very unusual situation however, from now on, we are making sure to tell customers that "modifications such as lift kits, aggressive-tread, oversize tires may cause vibration" warning for any of our customers seeking to modify their trucks. Mr. Ellis cares, I care, my staff cares. Unfortunately, out of the 40,000 repairs our shop does yearly, this is one we were not able to keep fixed although there were period of time where we thought we had it. Mark Frost, General Manager

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brotherwillie
3/31/2013 7:55:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred Gamble

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Jim Ellis Chevrolet Atlanta:

Fred Gamble and the whole staff at Jim Ellis Chevrolet was truly a pleasure to work with. They listened to my concerns and worked a deal with me on the vehicle I wanted. Kudos to everyone I came in contact with at Jim Ellis Chevrolet.

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jersan8
2/5/2013 5:36:01 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vladimir Kochubey

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Jim Ellis Chevrolet Atlanta:

"Vladimir Kochubey is one of the best service reps I have ever run into. He does an excellent job of ascertaining just what the problem is that I'm there for and he has never disappointed me with when my vehicle will be ready for pickup.-- Jerry Tobias"

Over the last three years we have visited the Jim Ellis dealership three or four time to resolve issues we have experienced with our 2010 Traverse and our 2007 Corvette. We have not had a bad experience and in fact we have been treated with respect by each and every Jim Ellis employee that we've encountered including the person that oversees the coffee area.

One of our visits was to repair front end damages to our 2010 Traverse after a collision. Their collision shop handled everything for us and returned our vehicle as good as new. While I can't remember the service rep. that handled our case I can say that he was excellent, keeping us informed as to progress, right up to and including our picking up our Traverse.

If you are looking for dealerships that are customer focused, try going to one of Jim Ellis's and that includes his collision shop. You won't be disappointed.

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LoganButler
8/22/2012 11:18:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason Bankston and Barry Bacon

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Jim Ellis Chevrolet Atlanta:

This is the second vehicle we have purchased from Jim Ellis, both have been GMC vehicles. Jason Bankston sold us our Sierra in 2009 and he was the F&I manager when we bought the Acadia. Both experiences were exceptional. Also, Barry did a great job of educating us about the Acadia and helping my wife pick out the vehicle she wanted. You have a very good team and business model. --Logan Butler

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kerryhaberkorn@hotmail.com
7/5/2012 10:35:34 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bruce Vernon

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Jim Ellis Chevrolet Atlanta:

Bruce "The Rock" Vernon is very professional, friendly, and courteous. He is the epitome of steller customer service, and a true asset to your organization!! He is the primary reason I will come back!! Kerry Haberkorn

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angelbuffs
6/18/2012 3:51:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob Tschappat and Sam Manji

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Jim Ellis Chevrolet Atlanta:

My car buying experience was a breeze at Jim Ellis of Atlanta. It was low stress and low pressure...exactly as it should be. There is nothing worse then when you are trying to make a decision about spending ALOT of money on a new car for the sales rep to be standing over your shoulder pressuring you to "buy now!". My sales rep, Bob Tschappat, and his boss, Sam Manji, were a pleasure to work with. Bob was very knowledgable about the Acadias and was able to throughly answer any and all questions I had on the vehicle. Sam was able to make me a deal that I couldn't get anywhere else...trust me, I did my homework and called around to a number of dealerships in the state of GA and all of them told me that I would be crazy if I didn't take that deal because they couldn't come even close to matching it or beating it. I decided that I couldn't pass it up either. This is my first GMC and hopefully I will be pleased enough with how it holds up to purchase again in the future. I will definitely bring my business back to Jim Ellis of Atlanta. Thanks guys! You're the best!

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VOLTLADY
3/16/2012 12:38:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
2

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Jim Ellis Chevrolet Atlanta:

I just purchased a red jewel VOLTform Don campbell and Jim Ellis Chevrolet I am new to all the techie equipment on this car. I love the car and its ability not to use fuel. Don had the patience to work with me and teach me about the history of the car all the controls and to be able to talk with other people about my own car with confidence. I would like to thank Mike Powers as well for his patience wit me during the finance process I love these guys and can tell you if you buy a car form Don you will be very happy.

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aanderson415
3/12/2012 2:17:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim Banks

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    N/A

  • Overall Score:

    5.0

My Review Of Jim Ellis Chevrolet Atlanta:

I live in Buckhead and had been shopping for vehicles at several Cobb Parkway dealerships. I wanted a dealership close to my home. I was prepared to purchase my new Enclave from another dealer on Saturday, but I heard the Jim Ellis commercial on KICKS 101.5 on the Wednesday prior and decided to go to the dealership on Friday. I'm glad I went! Jim Ellis was giving a $5,000 discount that the other dealership was not giving. After meeting the salesman Jim Banks and working with him, it made my decision to purchase from Jim Ellis a no brainer. And Jim told me about the service department ratings, so I plan to bring my Enclave to Jim Ellis. Aimee Anderson

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