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Luis Valdez
Luis Valdez at Jim Ellis Chevrolet
Refer Me

Luis Valdez

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.7
251 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

251 Reviews

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251 Reviews of Luis Valdez

April 20, 2024

Dealership Rating
Employee Rating

Luis was very helpful. Dealership they’re not interested in us as a customer I won’t come back Thank you More

by Acastanedaess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, David Theriault, Retanza Grier, Loan Pham, Claudine Mathews, Michael Fair, Jason Blanchard, Orlando Jeffrey

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Apr 23, 2024

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. \

April 17, 2024

Dealership Rating
Employee Rating

Best dealers in town . JimEllisChevrolet is the best in GEORGIA.And Nick made excellent job.I will recommend all my friends More

by Anthony Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, David Theriault, Retanza Grier, Loan Pham, Claudine Mathews, Michael Fair, Jason Blanchard, Orlando Jeffrey

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Apr 17, 2024

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet and for helping to spread the word about us, Anthony. Expect the Best! Service Manager Mr. David Theriault

April 11, 2024

Dealership Rating
Employee Rating

Great experience Great service On time resolution of the problem. May be more recommendations for future More

by FPASTOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2024

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

Apr 13, 2024

Jim Ellis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 29, 2024

Dealership Rating
Employee Rating

We were traveling and my transmission went out. Luis got us right in, even close to closing. Fixed my truck and let us pick it back up when we got done with our vacation. Luis saved our vacay More

by Davegillpac
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez

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Mar 01, 2024

Jim Ellis Chevrolet responded

Thank you for the kind words for Luis and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 10, 2024

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Employee Rating

Luis and his crew were extremely professional, kind and diligent in finding the problem with my Suburban and repairing it. Highly recommend! More

by carla8
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez

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Feb 11, 2024

Jim Ellis Chevrolet responded

Thanks, Carla, for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 14, 2024

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Employee Rating

took great care of me as always. inspection did take awhile for it being routine More

by tannerjhiggins1
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez

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Jan 14, 2024

Jim Ellis Chevrolet responded

Thanks, Tanner, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 12, 2024

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Employee Rating

Great service and Luis Valdez does a good job Excellent and clean job no problems More

by Galantiko.oficial
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez

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Jan 12, 2024

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 07, 2024

Dealership Rating
Employee Rating

Dealer was good at keeping in contact throughout the process. There were too many faults with vehicle that should have been seen before there was recommendation for a new engine. More

by TIMZARION.STARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 07, 2024

Jim Ellis Chevrolet responded

Tim, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

December 25, 2023

Dealership Rating
Employee Rating

The very best ! I would never consider another dealership Luis Valdez is the very reason I choose Jim Ellis More

by DONCMATHIS
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez

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Dec 27, 2023

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

December 15, 2023

Dealership Rating
Employee Rating

They did a very good job of keeping me up to date with the repairs and I received it back in the expected time. More

by raym2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, David Theriault, Retanza Grier, Loan Pham

Helpful
Report | Print
Dec 15, 2023

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

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