Franchely Reyes
Franchely Reyes at Jim Ellis Chevrolet
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Franchely Reyes

Finance Manager

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
177 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

10 yrs, 7 mos

4.6

177 Reviews

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177 Reviews of Franchely Reyes

May 01, 2024

Dealership Rating
Employee Rating

Finance department fraudulently deceived us, by telling us we would qualify for a lower interest rate if we purchased a warranty that we did not want. After disclosing that we did not want it, she told us More

by KELLILAV
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patrick Bernard, Kyle Riley

April 24, 2024

Dealership Rating
Employee Rating

Great and exceptional service! Enjoyed the experience. No other words needed at the present time… More

by FJPAINE2
Recommend Dealer
Yes
Apr 25, 2024

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

March 19, 2024

Dealership Rating
Employee Rating

Jaylan was awesome. I will definitely recommend Jim Ellis to friends and family. Fabulous service! More

by Akishamayo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Bernard, Jaylan Jackson

Mar 19, 2024

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that Jaylan had the opportunity to provide you with great service. We thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

February 22, 2024

Dealership Rating
Employee Rating

Perfect service great comunicate thanks all I’ll come back jaylan was amazing to work with got in my dream car thank you !!! Franchely was able to get me an amazing deal if you’re in the market for car h More

by frankluis0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylan Jackson

Feb 23, 2024

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

January 06, 2024

Dealership Rating
Employee Rating

Our salesman Ronald was a pleasure to work with. He worked to make a deal we were comfortable with and we felt good when we left. When someone else was looking at the same truck he encouraged us to More

by jeffbentley141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Durham, Denise Silva

Jan 07, 2024

Jim Ellis Chevrolet responded

Thank you for sharing your experience with us, Jeff! We're happy to hear it went well and truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

December 08, 2023

Dealership Rating
Employee Rating

They were easy to work with, Delivered on time and was a pleasant experience overall More

by JACKSONTERRY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emy Garcia

Dec 10, 2023

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 05, 2023

Dealership Rating
Employee Rating

Fantastic and professional! Outstanding Customer Service. Staff were very knowledgeable about the car buying process. More

by howardaustin007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Riley

Dec 05, 2023

Jim Ellis Chevrolet responded

Howard, Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

November 27, 2023

Dealership Rating
Employee Rating

I had a great experience Jaylan was awesome love the customer service would refer and a friend to him More

by Mn_kfynest06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

Jim Ellis Chevrolet responded

It's fantastic to hear that Jaylan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

November 16, 2023

Dealership Rating
Employee Rating

most professional and courteous dealership I have ever used. I will tell all my friends about Jim Ellis More

by ALTIDE88
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

November 09, 2023

Dealership Rating
Employee Rating

Truly blown away with the level of service we received yesterday at this dealership while buying a new vehicle. From top down they were awesome! We were in and out of the dealership within an hour and a More

by feartheturtle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2023

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope you'll continue to enjoy your new SUV! Expect the Best! General Manager Ralph Sorrentino

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