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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
781 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 781 reviews

April 13, 2025

Jalen was very knowledgeable and easy to work with. I wish every sales associate at car dealerships had his enthusiasm and great attitude. More

by meagle
Recommend Dealer
Yes
Employees Worked With
Jalen Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

Louis was fantastic to work with. He was knowledgeable, patient, and made the car buying experience a breeze. More

by Alston L.
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

April 10, 2025

Veronica did great job. Helped me get a nice car. Definitely recommended her and the whole Jim Ellis Staff. More

by Eli J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Halil Zajmovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2025

Louis was a great to work with fir my husband truck. His knowledgeable and low pressure approach made the buying experience painless. More

by Rodneylisa89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2025

Emmanuel made it Really easy for this first time buyer to buy her first truck More

by cmohan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 05, 2025

I recently purchased a Bronco. Emmanuel was awesome to work with. Very friendly and easy to talk to. I felt comfortable asking him all my questions and he answered all of them effo More

by RSCOTT727
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2025

Jay has been kind, clear, and transparent. He is extremely helpful without putting any pressure on us. He is also very fast with paperwork while explaining the process and our options at ea More

by kurtzadaml
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 04, 2025

Pleasant service and helpful answering questions. Bought car. Satisfied and good experience with dealership and salesrep More

by marcelofreund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 04, 2025

Huge fan of Jalen. I had been loyal to a previous dealership and after coming in to test drive a few vehicles, I was able to walk away with my dream car at an incredibl More

by BlkBtty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 03, 2025

This dealership never has the capacity to take any services with in 2 weeks. Also schedulers are very rude. More

by effoiodtnhaioqnvsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, We sincerely apologize for the delays in scheduling and the behavior you encountered. That’s not the level of service we aim to provide, and we understand how frustrating it can be to wait for an appointment—especially when you're met with anything less than courteous communication. Your feedback is important to us. If you're open to it, please feel free to reach out to the VP of Domestic Brands at 770-234-8149 to discuss in further detail.

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