Shaun Barr

Louis was very responsive in helping me make sure the car was the right one for me before I came into the dealership. His video of the car was a nice introduction to the car and to Louis! Nice Touch!!! was the right one for me before I came into the dealership. His video of the car was a nice introduction to the car and to Louis! Nice Touch!!! More

Helpful 1

Report | Print

Tom was very helpful and the purchase was easy and quick. Extremely happy with the purchase!! Extremely happy with the purchase!! More

Helpful 0

Report | Print

The easiest car buying experience ever. Denise was very helpful. The whole crew were very professional. I would recommend this dealership. Denise was very helpful. The whole crew were very professional. I would recommend this dealership. More

Helpful 0

Report | Print

Incredible customer service! If you are looking to step back in time when dealerships cared and gave the highest quality service, then look no further. You need to call Louis Tho If you are looking to step back in time when dealerships cared and gave the highest quality service, then look no further. You need to call Louis Thompson III at Jim Ellis Ford! Having shopped, researched, called a ridiculous number of dealerships, I had done my due diligence. I knew exactly what I was looking for both in my next vehicle and expected level of service. Louis and his team exceeded my expectations! My questions were answered quickly, directly, thoroughly, and respectfully. Louis provided exceptional communication and a personalized experience. He truly lives the Jim Ellis Mission to treat customers as family. I also want to thank Shaun and Andre for their prompt and courteous interactions. It is extremely refreshing to have a dealership call you back and follow-up. They worked with our unique, expedited timeline. The contract was not only transparent and honest, but we landed a great deal. This is the third vehicle I have owned and the first brand new vehicle purchased. Thank you, Louis and the Jim Ellis team for making our whole experience a cherished memory. Much appreciated. Keep letting your light shine! More

Helpful 2

Report | Print

Louis and Denis at Jim Ellis have really helped me with my purchase. I went in looking at a used vehicle and they were able to give me a breakdown of the vehicle cost and other maintenance they made. Vehic my purchase. I went in looking at a used vehicle and they were able to give me a breakdown of the vehicle cost and other maintenance they made. Vehicle was lowest in the area and just what was needed for my mom. More

Helpful 0

Report | Print

This was an Excellent buying process from trade to finance was super easy, in and out with 2 hours. Can't ask for anything else in a car buying experience. No games finance was super easy, in and out with 2 hours. Can't ask for anything else in a car buying experience. No games More

Helpful 0

Report | Print

Louis is one of the friendliest and most personable sales professionals I have ever met. Great product knowledge and most importantly, he was very honest about what he was able to do. professionals I have ever met. Great product knowledge and most importantly, he was very honest about what he was able to do. More

Helpful 1

Report | Print