Jim Ellis Hyundai

Jim Ellis Hyundai
5805 Peachtree Indutrial Blvd
Atlanta, Georgia 30341
(877) 492-6053

Manufacturers: Hyundai, Service or Auto Body


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Twenty-Four Month Rating: 4.8/5
16 Reviews
Jim Ellis Hyundai

Overall Score: 5 Star Rating4.8



About Jim Ellis Hyundai
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Open Hyundai Leads in Georgia Waiting To Be Responded To:
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SallieB
5/20/2012 1:49:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aron Vincze; Raul Sanchez

My Review of Jim Ellis Hyundai:
We just purchased our second car from Jim Ellis. Our first, just four months ago, was a Genesis, which made us fans of Hyundai. After comparing the Honda Civic to the Elantra for our 17-year-old daughter, we chose the Elantra for a number of features that boosted the overall safety and quality for that class of car. We wanted to buy from Jim Ellis because we liked their attitude and approach with customers. The final choice of dealer, however, boiled down to our making a solid business decision. Dealing openly and fairly, they offered the best possible value. We would (and have recommended) this dealership to friends and family with pleasure and utmost confidence.
SB, Duluth, Georgia

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aimeerose1
4/11/2012 3:08:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Morrow

My Review of Jim Ellis Hyundai:
We all know there really ARE such things are DUMB QUESTIONS...Bob Morrow had the patience of Jobe and could sift through our jargon like no other. We shot him but he kept getting up like the Terminator. Used critical data to support his opinions. Would recommend this professional to anyone. He makes up for so many rude and inept salesfolks.

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jlsnipes
3/12/2012 12:03:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Morrow and Chris

My Review of Jim Ellis Hyundai:
"I purchased a Santa Fe at your dealership this week and wanted to share my experience w/ you.

I have been buying cars for 30+ years a I never had an experience that made me want to buy another car from the same place.

So imagine how 'excited' I was to walk into the showroom on a busy Sat... an older lady on a budget clutching a hand-full of internet print-outs - every salesman's nightmare. Then I was introduced to Chris - the lot manager -who helped me cull my internet list of 9 possible makes of cars to 3. He was courteous, patient and very helpful [and happily the Santa Fe made the cut list].

I met Bill Morrow online and made an apt to test drive that day. BEST decision I made all week. Bill was cheerful, courteous, professional, knowledgeable- and worked his tukus off to try to get me what I wanted at the price I could afford. He never patronized me or played the sales game. I probably drove him crazy - I know my test drive gave him a new white hair or two- but he was always cheerful and ready to help.
I can honestly say that I have finally had a good car experience thanks to Bill !!!!!

ps: and I love my new red SFe

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bihmoon05
3/9/2012 1:56:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Kim

My Review of Jim Ellis Hyundai:
Sales consultant was a kind and experienced professional. Except that the dealer lacks car insurance information, overall service is greatly satisfactory. I thank him for his consultation.

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tpotoole
3/3/2012 7:47:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lou Hammersmith

My Review of Jim Ellis Hyundai:
"Lou Hammersmith was the best salesperson from whom I have ever purchased a vehicle. He said what he could do and he delivered. He acted with integrity. He made commitments and followed through on every one. I have already recommended to three of my friends who are in the market for a car to stop by and see Lou! -- Dr. Terry O'Toole"

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leebuechele
2/29/2012 11:18:10 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Don Wood/Zane Robicheaux

My Review of Jim Ellis Hyundai:
Don Wood gave me my first test drive and then Zane took over on my second visit on Don's day off. Both men did an excellent job with my purchase. -- Lee Buechele"

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franniek
2/24/2012 1:06:45 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Lou Hammersmith

My Review of Jim Ellis Hyundai:
We would just like to say that our experience at Jim Ellis Hyundai in assisting our daughter to purchase a new vehicle was by far one of the most pleasant experiences we have had. Everyone at Jim Ellis Hyundai truly went above and beyond. Lou, was exceptional! He was informed, knowledgeable and concerned about what was important to Jamie. He was wonderful to work with. Anything that we asked for or asked about he was right on top of, without our even having to ask again. Additionally, he guided us through the entire process so smoothly. When we came in we were "looking", thanks to his expertise Jamie left with the car of her dreams! The entire process from start to finish was seamless. Above all truly stress free!!!!! My apologies for forgetting the name of the gentleman who assisted us with the finances, but he too was exceptional. Kudos to everyone at Jim Ellis Hyundai for surpassing any expectations we may have had coming into the process. It was an uplifting experience which was most refreshing. As a Customer Service Manager for a company myself, I appreciate the exceptional service that we received at Jim Ellis Hyundai. At the end of the day there are lots of choices when it comes to products so what really makes the difference for consumers is the service they receive. Unquestionably, your operation values your customers as well as your employees. Knowing that there are companies with the values that Jim Ellis Hyundai exemplifies is unique in this day and age. Thank you for making our purchase so memorable. You have earned our loyalty as well as support. We look forward to doing business again in the near future! -- Francine S. Kersh"

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jsmyrna
2/21/2012 7:33:33 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Milton Pullen

My Review of Jim Ellis Hyundai:
"We had a few hurdles but Milton and Jeff were very determined, followed up and turned the hurdles into a very positive sales experience. -- Jim Lyon

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HappyElantraOwner
2/14/2012 11:00:26 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: All of them!

My Review of Jim Ellis Hyundai:
I just purchased a 2012 Hyundai Elantra from Jim Ellis Hyundai. It’s been some time since I’ve purchased a car, and was not looking forward to the hustle and bustle of the process. In December, I came into Jim Ellis Hyundai looking for my new car, I sucked up what I had left in me to look at a final dealership and there I found myself meeting with a salesperson. Having been through this process 100 times in the past few weeks, I was expecting the same ol’ skit, the same ol’attitude and the same ol’ disappointment – Little did I know how impress I would be walking away from Jim Ellis Hyundai – with my new car.

I am currently reading a book called “The Fred Factor”. It’s management style book on how normal people can turn ordinary into the extraordinary by simply having passion and caring about going above and beyond for their customers each and every day. I experienced nothing short of a “Fred” while purchasing my new car.

To keep the privacy of the name of my sales guy, I’ll just refer to him as “Fred”… It only seems fitting. Fred greeted me with such enthusiasm, not the fake kind you encounter when someone is sales hungry, but a genuine smile that was warm and welcoming. This immediately put all my anxiety aside and I was excited again about looking for my new car. Fred sat me at his desk and went over exactly what was important to me, he asked me what I liked, what I didn’t like, what I wanted VS. what I needed, he was very helpful in helping me decide precisely what would fit my needs. Fred offered me something to drink, coffee actually, because I mentioned how tired I was, and even made it exactly like I drank it. Fred then drove around a car that we talked about and allowed me to test drive it.

The Test Drive: Fred took me to an area that was not very busy so I would be able to test out the new vehicle without worrying about traffic, stop lights etc.. Before we took off he was so kind as to tell me exactly what everything was, how it worked and how it would benefit me.. Fred was serious about me understanding the ins and outs of the car! My prior test drives at other dealers were quick and I left with so many questions, Fred made sure all my questions were answered.

There’s a quote in this book I am reading, “The way you move through life joyfully and successfully is by focusing on what you give rather than on what you get”. Fred was not focused on anything other than helping me, really helping me. When we arrived back at the dealership, I was greeted a handful of times by other sales guys, just saying hello, they were also busy helping other people, but they all waived and said hello in passing, they were all so welcoming … wow!! Fred then sat me down again, he overcame my objections and was not pushing me to buy a car at all!! Fred wanted what was best for me, not for him… Needless to say, I bought my 2012 Elantra from Fred because he really narrowed down exactly what I wanted, I did not feel pressured and the customer service throughout Jim Ellis Hyundai was one I had not experienced in a very long time.

I cant say enough about this team of men and women and have since referred four people to them -- they all have the same great things to say. Thank you Jim Ellis Hyundai and your team for making what could have been a continuous nightmare into a wonderful, hassle-free experience.

-2012 Elantra

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gjsdoodles
1/31/2012 4:23:16 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: D.J. Hickson

My Review of Jim Ellis Hyundai:
"I am happy to report that my experience there was as good as car buying experiences can be. Everyone there acted as if I was one of the people who pays their salaries--imagine that! It's nice in this time of "no customer service" to actually experience customer service. There was a rather long wait while the business manager. got all of the figures in order and another wait before I was able to meet with him and finalize the deal, however, the dealership was very busy that day and I think that accounts for the delays. Lots of cars were sold that day. I have no complaints. Sales rep. was D.J. Hickson. He and I had a great time together. He's one of the good guys. -- Glenda Smith"

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