Jim Ellis Kia of Kennesaw - Service Center

Service Advisor was a GREAT help I purchased a used car about a month ago, after 1st tank of gasoline, and checking my dipstick showed half qt down and oil was brown, I called and exp I purchased a used car about a month ago, after 1st tank of gasoline, and checking my dipstick showed half qt down and oil was brown, I called and expressed my concern, Lavar was very helpful More

Oil Change- General Service Diana Bell was very knowledgeable, helpful, and friendly. The service was excellent and they even washed and vacuumed out my car! I appreciate the sh Diana Bell was very knowledgeable, helpful, and friendly. The service was excellent and they even washed and vacuumed out my car! I appreciate the shuttle service as well- this is a very convenient service. More

Service dept review Great customer service, very attentive, friendly was very helpful. Even made sure the bugs were off my car after it had been washed, made them redo. Great customer service, very attentive, friendly was very helpful. Even made sure the bugs were off my car after it had been washed, made them redo. More

Excellent as always! I came in for my 5000 mile oil change. The staff is personable, excellent service, and my car was very clean after the service work. I came in for my 5000 mile oil change. The staff is personable, excellent service, and my car was very clean after the service work. More

Prompt and efficient! I did not have an appointment however, this did not prevent me from receiving efficient and prompt service. I would not hesitate in recommending this I did not have an appointment however, this did not prevent me from receiving efficient and prompt service. I would not hesitate in recommending this dealership to friends and family. More

Excellent service as always Prompt service, greeted with a smile as soon as we opened the door. Customer service centered without a doubt. We had a great experience! And to top i Prompt service, greeted with a smile as soon as we opened the door. Customer service centered without a doubt. We had a great experience! And to top it all off, car washes and vaccumed and then we were walked to our own car. Highly recommend. More

Quick and Good. Service was good. Place was very busy but my car did not take but 30 minutes or so. Staff was helpful and nice even though i came in on a short notice Service was good. Place was very busy but my car did not take but 30 minutes or so. Staff was helpful and nice even though i came in on a short notice. More

Diana is the bomb! Diana always gets me in at short notice and takes care of me. She ordered a paint pen for me and went over any recalls. I love seeing her cheery fac Diana always gets me in at short notice and takes care of me. She ordered a paint pen for me and went over any recalls. I love seeing her cheery face and being treated well every time. More

great customer service . Mr. Lavar keep giving me updates on my car with time on service he also notice I had a recall and had it took care of also. . Mr. Lavar keep giving me updates on my car with time on service he also notice I had a recall and had it took care of also. More

Service Experience I called one day before I wanted to bring my car in for an oil change and they were able to accommodate me for the date and time I needed. I arrived I called one day before I wanted to bring my car in for an oil change and they were able to accommodate me for the date and time I needed. I arrived at my scheduled time and they got me right in. They checked for any recalls on my vehicle and then got my car back for the oil changed. They told me it would be complete within 45 min. They completed the oil change in the time frame given and washed and vacuumed my car upon returning my keys. They were polite and efficient. More