Jim Ellis Kia of Kennesaw - Service Center

The service was very good and the car was done on time My car was diagnosed and the options were given to me by the service manager. Once we decided on our plan of action, the car was completed and has run My car was diagnosed and the options were given to me by the service manager. Once we decided on our plan of action, the car was completed and has run well since. More

Had an oil change. Diana Bell is wonderful. All the work I have done here has been great and hey wash my van for me. They have my records so I know what needs to be d Diana Bell is wonderful. All the work I have done here has been great and hey wash my van for me. They have my records so I know what needs to be done each time I come in. More

A/C not cooling Overall service appointment went well and timely. Even though they did not have the part that was needed in stock. I need to return later in the week Overall service appointment went well and timely. Even though they did not have the part that was needed in stock. I need to return later in the week when the hose comes in. More

My first oil change. They had great customer service and a bonus complimentary car wash, much needed. It was my first oil change on my new vehicle and a couple other issu They had great customer service and a bonus complimentary car wash, much needed. It was my first oil change on my new vehicle and a couple other issues I wanted addressed. It did take a little longer than I expected, but I did schedule an appointment on a Saturday. More

Almost perfect Service seemed fine and customer service was good. Only gripe u had was with the car wash and vacuum after. Was was ok but no body vaccumed inside at Service seemed fine and customer service was good. Only gripe u had was with the car wash and vacuum after. Was was ok but no body vaccumed inside at all More

First Vehicle service was a stellar experience The entire service department including the Young Lady who was my service representative could not have been more professional and pleasant. Please k The entire service department including the Young Lady who was my service representative could not have been more professional and pleasant. Please keep up the great work More

Mirror replaced The Service Staff took very good care of my vehicle & was extremely sensitive to my time. Found an alternative solution to my repair to minimize my ou The Service Staff took very good care of my vehicle & was extremely sensitive to my time. Found an alternative solution to my repair to minimize my out of pocket expenses. More

Great service and friendly staff. Kim was excellent. The only negative was that the wait was 2 1/2 hours for the service to be done. So plan to be there a while if and friendly staff. Kim was excellent. The only negative was that the wait was 2 1/2 hours for the service to be done. So plan to be there a while if you are going to have to wait for your vehicle. More

Excellent experience I was extremely satisfied with the service I received. The service rep was personable, smiley and knowledgeable. He let me know exactly what I needed I was extremely satisfied with the service I received. The service rep was personable, smiley and knowledgeable. He let me know exactly what I needed to do to my car and let me know the price of said services. I didn't do new brakes or filters only because I don't have the money right now. More