Jim Falk Motors

I found a truck I wanted and thought we were close to a deal. Then Shayna got involved. She was pushy, arrogant and condescending. I made the decision to not deal with her or the dealership. The customer s deal. Then Shayna got involved. She was pushy, arrogant and condescending. I made the decision to not deal with her or the dealership. The customer service manager called me 2 weeks later to check if I was satisfied with the service. While I was telling him the issues, I could hear him having a conversation with another employee. He assured me that the general manager would get involved. I have never heard back. I do not recommend them on any level. Exceptionally poor professionalism. More

Do not do business with this dealership, they are not true to their word. They quoted my wife and I a price of $77k on a vehicle and when we told them we wanted the vehicle they came back and said they m true to their word. They quoted my wife and I a price of $77k on a vehicle and when we told them we wanted the vehicle they came back and said they made a mistake that the price is $88k. A dealership that does not hold up to their word is not much and not a place that someone should do business with. I have the price we were quoted in text messages. More

Had a great experience with a young man named Joshua , no hidden fees, everything seemed really great there, got the paperwork in the mail today with another key fob which surprised me and a $6 check which hidden fees, everything seemed really great there, got the paperwork in the mail today with another key fob which surprised me and a $6 check which I forgot to pick up at the time , real quality people More

I sat at this dealership for about 5 hours test drove the truck I wanted I was told by serenity congratulations it looks like your leaving with your truck ! This was a complete hassle and waste of time they truck I wanted I was told by serenity congratulations it looks like your leaving with your truck ! This was a complete hassle and waste of time they gave me a super low trade in value I've been looking forward to doing business with this dealership and unfortunately I'm not happy with the services .why waste my time I told them several times I'm ready to leave I shoulda just left but instead they insisted just two more minutes very disappointed ! Instead of shooting me straight they just led me on ! More

Just bought a 2025 GMC Sierra truck. Serenity Ford was excellent to work with and made our buying experience a pleasure! She was knowledgeable and very pleasant to work with! No high pre Serenity Ford was excellent to work with and made our buying experience a pleasure! She was knowledgeable and very pleasant to work with! No high pressure either! Ask for Serenity! She will work hard to make it happen! More

As always, great service and easy to deal with, in and out in no time, friendly place. Have brought several trucks and a car past several years. Thanks, Kevin Ash. out in no time, friendly place. Have brought several trucks and a car past several years. Thanks, Kevin Ash. More

Living in Mountain Home two hundred miles south of Clinton, MO Jim Falk is my goto dealer for a deal. Saturday moring I checked their website and found what I desired, A phone call away and David put Clinton, MO Jim Falk is my goto dealer for a deal. Saturday moring I checked their website and found what I desired, A phone call away and David put the deal together,by 5:30 their driver delivered my GMC Denali picked up my Cadilac trade and was headed back to Clinton in a snow storm. We are proud of the team at Jim Falk Motors and my hat is off to David Houchins. We have purchased over a half dozen vehicles from Jim Falk Motors and most were delivered sight unseen, that is trusting a dealer. More

Inquired about a car on Friday evening, heard back by 9:00 Saturday morning. A few texts, pics of my trade and a phone call later we had a deal. I drove 3+ hours from St. Louis area to clise the deal and 9:00 Saturday morning. A few texts, pics of my trade and a phone call later we had a deal. I drove 3+ hours from St. Louis area to clise the deal and take delivery the same day. When I arrived at 4:00 the car was as described and papers completed as agreed. Traci in sales and Shayna in finance delivered the deal they agreed to with no added cost or hassle. Worth the 6 hour round trip - would do it again next time I'm in the market. More

Just bought a new 2024 Chevy Silverado truck. Great experience and everyone I worked with was top notch!! Thanks Joshua Figgatt & Chandra, and also Dave who delivered the truck to us. Great experience and everyone I worked with was top notch!! Thanks Joshua Figgatt & Chandra, and also Dave who delivered the truck to us. More

Have a truck listed for $61000 their trade calculator said my truck was worth between $41000 and $43000 . They came back and said they would give me $37000 and sell me the truck for $65000 . If I fina said my truck was worth between $41000 and $43000 . They came back and said they would give me $37000 and sell me the truck for $65000 . If I finance the difference with them . What a slap in the face . Biggest joke of a dealership I have seen yet . And I’ve looked at a lot of them . I pay cash which upset them . Why would I pay 12% interest when I have the cash . And why would I take less than Carvana would pay outright for my truck and more than their truck is listed . How does this car dealership stay in business ? Dealt with David Houchins and Jacob Vanarsdalin . And whoever the used car joke of a manager is . My advice believe the reviews and stay far away . More