Jim Hudson Cadillac Augusta

Gary was great to work with and very helpful. Delivered the car to our house the same afternoon we purchased. Delivered the car to our house the same afternoon we purchased. More

I was please with the services I received at the dealership, the associate will kind and helpful. dealership, the associate will kind and helpful. More

I was treated like Jim Hudson's wife on my visit to the Service Center on Washington Road. And that was Special. I had a birthday party and told all my friends of my outstanding treatment and service I r Service Center on Washington Road. And that was Special. I had a birthday party and told all my friends of my outstanding treatment and service I received when i brought my XT5 in for a noise when the car changed gears. It started with the welcome for the young lady with red hair seated at the service center. She took my information and said the mechanic Mike would take me along to explain the noise and diagnose the problem. While waiting on Mike, the service advisor Mickey Clark, informed me he was arranging a loaner car should I need it. Mike and I barely left the parking lot and he said he pretty well knew what my problem was, but he needed to put it on the rack to verify his diagnosis. My next encounter was with Bill who assured me Mike would determine what the issue was and explained the new renovations the dealership was planning. Four different individuals and all extremely professional and helpful. I purchased my XT5 from Dawn and wanted to say, Hi. Mickey said she should be in at 9:00. Dawn immediately found me and we had a good chat. Dawn, you have lived up to your Service Department accolades and you were exactly right in saying I would receive good treatment at this dealership. I'm extremely happy with everyone I interacted with and the outstanding service I received. I'm sending all my girlfriends to Jim Hudson when in search of a car and am telling them to ask for Dawn. Thank you! More

Great service. Rob was very efficient and cordial. Gary Cook helped me with another issue Glad they’re in Augusta. Rob was very efficient and cordial. Gary Cook helped me with another issue Glad they’re in Augusta. More

I have limited experience with the dealership and have worked solely with the service department. However, the service department has addressed and resolved concerning issues with my vehicle. worked solely with the service department. However, the service department has addressed and resolved concerning issues with my vehicle. More

I am satisfied with the work. My disappointment was, I was not given a loaner for that period of time that I was stranded. My disappointment was, I was not given a loaner for that period of time that I was stranded. More

Cadillac dealership have great mechanics. They were able to service my Cadillac yesterday even though I didn't have an appointment. They were able to service my Cadillac yesterday even though I didn't have an appointment. More

Jim was most helpful, very knowledgeable about Cadillac. Answered all my questions and made the buying experience seamless. Will definitely keep him in mind if I know someone looking for a vehicle. Answered all my questions and made the buying experience seamless. Will definitely keep him in mind if I know someone looking for a vehicle. More

The service dept is excellent and very helpful. They communicate well and my total experience with Jim Hudson Cadillac has been amazing for the last year. They communicate well and my total experience with Jim Hudson Cadillac has been amazing for the last year. More

The team did an amazing job keeping me updated and informed on the status of my vehicle. informed on the status of my vehicle. More