Jim McKay Chevrolet

Excellent Customer Service! I went to Jim McKay in Fairfax because I needed a car badly. My old car was about 10 years old and was falling apart. I set up an appointment online w I went to Jim McKay in Fairfax because I needed a car badly. My old car was about 10 years old and was falling apart. I set up an appointment online with a representative and I went in later on that day; it was a Saturday. I was welcomed with open arms and my sale rep was very nice and personable. He got me in and out within 3 hours; I walked out with a brand new 2016 Chevy Cruze. I originally came in looking for a used car but after talking to him; I was convinced that the new car was the way to go. I'm loving my car and I'm loving all the perks that comes with buying from Jim McKay. Now I get free State Inspections as long as I own the vehicle which is great. More

review Great experience. They got the car I wanted. Service department does everything to fix my car. Everyone very friendly. Highly recommend for both ser Great experience. They got the car I wanted. Service department does everything to fix my car. Everyone very friendly. Highly recommend for both service and sales. More

Not Honest Drove 1 hour and 42 minutes to go here after I already told them my situation and Amanda was like you are already approved that's why were calling. A Drove 1 hour and 42 minutes to go here after I already told them my situation and Amanda was like you are already approved that's why were calling. Ask for Ken when you come in then they will know you are a preapproved customer. Look like everyone that was coming in there was looking for Ken. So the salesman take all my information to tell me I needed to put down a lot of money something I already knew because I told them I was upside down before I even came there. The guy that was giving the information was nice but he didn't tell me nothing I already knew because it's the same information I told Amanda. More

Excellent Service!!!! Great, Excellent service,the saleman was great, i did not feel pressured, I had options, there were many cars to choose from, my husband also purchas Great, Excellent service,the saleman was great, i did not feel pressured, I had options, there were many cars to choose from, my husband also purchased More

More than Just a Chevrolet For a person who has been in the car business for well over 15 yrs. I must say that I had the most pleasurable experience in purchasing a car. I have For a person who has been in the car business for well over 15 yrs. I must say that I had the most pleasurable experience in purchasing a car. I have only made used car purchases in my life, but having the great sales experience that I had at Jim McKay Chevrolet, I'm sure to buy another car when I finish paying for my New Cruze. The. Sales Person Rebecca Williams was not only knowledgeable, and professional, but also incredible on the eyes, and easy to say yes to. I thought at first the car was too small for what I'm used to driving, but it turns out to be perfect for what I need it for and that's to commute. If, and when I'm ready to purchase my next car based on the Chevrolet line up, and the quality along with pricing I'm sure to purchase another GM product again in the future, but that Only if Rebecca Williams is a part of the sales process. More

JUST A LIE I was contacted from a representative from Jim McKay saying that they went by your income. I repeatedly asked if my credit would play a factor I was i I was contacted from a representative from Jim McKay saying that they went by your income. I repeatedly asked if my credit would play a factor I was informed it would not. After a ONE HOUR drive there!! I get there and they verify my income then asked for a social to basically run credit I need a car bad and the way it was explained to me the credit would not play a factor. Next thing I know I am being asked for a Co- Signer I obliged again the car is needed and my credit is in rebuilding stage. It was late when I got there so the bank was closing so I was told I would be contacted the next day around 12 pm which was a lie. I called on and off from 1 pm until 8 pm from the rude tones to the hang-ups at last I was able to speak to the general manager Ken Richardson which he just put a Band-Aid on the unsatisfactory customer service that they showed all I wanted was answers and they couldn’t even give me that. Shame on them for giving false hope and inconsideration to a customer. NEVER AGAIN!!! More

charles the sales person I had Charles help me with picking a new car i got a 2014 Nissan altima Charles had really great customer service he was very helpful and straight up I had Charles help me with picking a new car i got a 2014 Nissan altima Charles had really great customer service he was very helpful and straight up and didn't try to cut no corners and he was honest i would recommend Jim McKay to anybody and i would def refer them to Charles he got me in a car quick with no hassle More

Outstanding service and accomadations McKay's personnel treated me with great service, anticipation and down to earth wholesomeness. Great job!!! This service was the best that I have been McKay's personnel treated me with great service, anticipation and down to earth wholesomeness. Great job!!! This service was the best that I have been associated within the last 40 years. More

Great Experience!!!!!!! I worked with Tony Tesofolis and I highly recommend him!! My past experiences at car dealerships haven't been the best. Tony has excellent customer se I worked with Tony Tesofolis and I highly recommend him!! My past experiences at car dealerships haven't been the best. Tony has excellent customer service and I could tell he really wanted to help me. I am very happy with my car and if anyone needs a car see Tony at Jim McKay Chevrolet!!!!!! More

Best car buying experience I must say I was very impressed with Tony and all the employees at Jim McKay Chevrolet. They were not pushy and they tried there hardest to please my I must say I was very impressed with Tony and all the employees at Jim McKay Chevrolet. They were not pushy and they tried there hardest to please my every need. I will be referring all my family members to Tony..... Thanks once again I love my new 2015 Chevrolet Equinox More