Jim McKay Chevrolet

Both the used car salesperson and sales manager have lied about obtaining tags for the new vehicle I purchased 4 weeks ago. I made to two trips to the dealer because I was told that my tags were there. Ano about obtaining tags for the new vehicle I purchased 4 weeks ago. I made to two trips to the dealer because I was told that my tags were there. Another set of temporary tags was placed on the vehicle. Very unprofessional sales experience. I will NEVER refer anyone to this dealership. I wish that I had checked out customer experience before going to this dealership. I do not have time nor should I get the run around about tags or title when in fact it is there responsibility. They do not know how to treat customers that purchase vehciles. I completed application prior to going to the dealer, I received a call to say I had been approved for $48,000 when I got there that was false. I was approved but not for 48,000. I did see other customers come in and walk out disappointed. The commercial that runs on television is to lure in customers for second chance credit and believe me NOT everyone is approved, so that is false advertisement. More

First of all we arrived at the dealership with pre-approval and the first thing the dealer wanted to do was run numbers again before we even had a chance to see if there were any vehicles that we pre-approval and the first thing the dealer wanted to do was run numbers again before we even had a chance to see if there were any vehicles that we wanted. We found a vehicle that we linked and indicated that we did not want to put any money down. We were presented with a financial agreement ASSUMING we did not have to put any money down. We accepted the paper work and left the dealership. OVER THREE WEEKS later we were called and told we needed to provide a $500 dollar down payment that was included on the invoice. The dealer indicated that he made a mistake but the dealership ownership was calling him directly asking for the money. This is by far the worst experience we have had buying a car and feel like dealer integrity is not in their vocabulary. I would not recommend this dealer. More

Very straight forward transaction, Willis is very helpful and not overbearing. Nothing was misrepresented in our discussions and I didn't have to sort through any hidden costs at any point. Very positive exp and not overbearing. Nothing was misrepresented in our discussions and I didn't have to sort through any hidden costs at any point. Very positive experience. More

I just want to state that I have bought many cars in my life but I must say I was never treated so good and fairly before this experience. I was not pushed what so ever. I was given all the information i n life but I must say I was never treated so good and fairly before this experience. I was not pushed what so ever. I was given all the information i needed and felt at ease with taking my time to decide on my purchase. Tony acknowledged that buying a car is the second biggest decision other that buying a house and i really appreciate him for that.. More

i had a great experience here! i went to several car dealerships before i came here and i drove off the lott with a new car. i didnt put any money down! thanks! dealerships before i came here and i drove off the lott with a new car. i didnt put any money down! thanks! More

My car had a flat tire and GM sent it to this shop. They tried to quote me $900 for a flat tire, while everywhere else charged me less than $300. They claimed a few fixes that weren't problems. It is a plac tried to quote me $900 for a flat tire, while everywhere else charged me less than $300. They claimed a few fixes that weren't problems. It is a place that honesty is second while ripping customer off could their moral. More

My wife and I went to this dealer to look for a used car for her. We were not going to purchase that day – just look. They had a nice Monte Carlo for sale at an acceptable price. It had rained about an hour for her. We were not going to purchase that day – just look. They had a nice Monte Carlo for sale at an acceptable price. It had rained about an hour before, so the car was wet. The salesman said that we could take the car home to look it over. I did not want to do this since you do not look for a car when it’s raining, but he insisted it was OK. I asked him multiple times if the car was ever damaged, and he said no. We did take the car home and sure enough the next day I was looking at the rear bumper and saw some grains of sand in the paint. I called him up on the phone and he said that the car was never damaged. I immediately brought the car back. I said that the bumper was repainted. He said that it was minor, but the car was not really damaged. So I asked why was it repainted if it wasn’t damaged. He said that the bumper was just repainted in the parking lot (too lazy to bring it to the paint shop) but there was “not damaged.” I dropped the keys on his desk, and he started yelling at me about how it was a great car and it wasn’t damaged. I left the building, started walking down the street, and he’s following me – yelling at me saying how I’m going to have to buy the car! I went to the dealership manager down the street. He said that they would check into it, but they never called me back. Big surprise. More

I bought a 1995 Camaro from Jim Mckay's used sales department. I ran the VIN and checked out the vehicle's car report. Everything came up clean. I did a visual around the body and underneath and saw n department. I ran the VIN and checked out the vehicle's car report. Everything came up clean. I did a visual around the body and underneath and saw nothing major. After a flat tire I removed the spare and found some broken glass underneath the tire so I took it to a friend who is an insurance adjuster. It turns out the car had been rear-ended damaging the rear bumper, breaking the rear window and seemingly crushing the rear quarterpanels. We took out the carpet in the trunk and found the seams and fresh glue where the quarterpanels had been replaced. The car ran fine, but the evidenced damaged severely reduced the car's value for resale. I took the car back to Jim Mckay to see what could be done but recieved the cold shoulder. Would definetely not recommend these guys. More