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Jim Norton Chevrolet

Broken Arrow, OK

4.7
763 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 763 reviews

November 28, 2025

Easy and fast experience bough a new twenty twenty six Chevrolet equinox rs would recommend More

by Tylerlogman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley DeHart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Jim Norton Chevrolet responded

Thank you for your feedback, Tyler! We’re pleased that your experience buying the 2026 Chevrolet Equinox RS was fast and easy, and we appreciate your recommendation. We look forward to serving you again soon Sincerely, Courtney, Jim Norton Auto Group

November 28, 2025

Was treated with the upmost respect. Very professional and friendly, they made financing super easy. More

by Jules.Jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marte Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Word
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Jim Norton Chevrolet responded

Thank you for the review, Jules! We’re glad that our team made you feel respected and comfortable throughout the financing process. We appreciate your trust and look forward to serving you again at Jim Norton Chevrlolet. Sincerely, Courtney, Jim Norton Auto Group

November 26, 2025

Riley did a awesome giving the fact that he was so new and still learning a lot about selling cars. This was my 4th time purchasing a car so I pretty much knew what I was doing. More

by shaddy.wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marte Christian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Ankney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Arneecher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Riley DeHart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Jim Norton Chevrolet responded

Thank you for your feedback! We appreciate your recognition of Riley's efforts, especially as he continues to learn and grow in his role at Jim Norton Chevrolet. It's great to hear that you felt confident in your car buying experience. If you have any further questions or need assistance, please feel free to reach out to our General Manager, Michael Fleeman, Michael.fleeman@jimnortonchevy.com, 918-615-2996. We look forward to serving you again! Sincerely, Courtney, Jim Norton Auto Group

November 20, 2025

Very easy to deal with they were able to find the truck color and accessories I wanted and made the buying process quick and easy. give Brian a call he was a great salesman! More

by Michael S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ankney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Jim Norton Chevrolet responded

Thank you, Michael! We're thrilled to hear that you had such a positive experience at Jim Norton Chevrolet. We're glad Brian was able to help you find the perfect truck with all the features you wanted. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, Courtney, Jim Norton Auto Group

October 29, 2025

Good experience with Beau. Not great with the first finance guy. ( no people skills) Brought my wife back to sign papers and the second finance guy was a good experience. First More

by magrags101
Recommend Dealer
Yes
Employees Worked With
Chuck Word
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Fagan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Talley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Jim Norton Chevrolet responded

Hello– we are happy to help in any way possible, unfortunately we cannot identify you from your review name. Was this review meant for Jim Norton Chevrolet? If so, we definitely want to discuss your concerns and ask you to reach out to our General Manager, Michael Fleeman, Michael.fleeman@jimnortonchevy.com, 918-615-2996. If the review was accidentally posted on the wrong site, we respectfully request its removal and appreciate your assistance Sincerely, Courtney, Jim Norton Auto Group

October 25, 2025

I seriously appreciate the guys at Jim Norton for the help with my truck! I got an amazing deal and couldnt be happier with the purchase! More

by Dylonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Jim Norton Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Jim Norton Chevrolet and that you're happy with your truck purchase. We appreciate your support and look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

October 24, 2025

i had a low tire pressure warning on one of my tires and since i was close by i called anthony for help. he told me to bring it in and he'd take care of. sure enough! in and out in less than 30 minutes and More

by dana.paliotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paliotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful review! We're glad to hear that Anthony was able to assist you quickly at Jim Norton Chevrolet and that your tire issue was resolved in no time. We appreciate you taking the time to share your experience and look forward to helping you again in the future! Sincerely, Courtney, Jim Norton Auto Group

October 18, 2025

The dealership is clean. They are fairly friendly. When negotiating a price would like to deal with the person making decisions more. Would like more flexibility with the More

by amabri2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brewster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Jim Norton Chevrolet responded

We value our customer’s feedback and are in the process of reviewing the concerns you mentioned.Unfortunately we cannot identify you from the review name used.In the meantime, feel free to reach out to our General Manager, Michael Fleeman, at Michael.fleeman@jimnortonchevy.com or 918-615-2996. Sincerely, Courtney, Jim Norton Auto Group

October 16, 2025

Evan was awesome. This is our third vehicle from Jim Norton. Always feel heard and vauled. More

by dphenix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that Evan provided you with exceptional service and that you feel valued at Jim Norton Chevrolet. We appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

October 13, 2025

My experience working with Scot Kik and Jim Norton Chevy was the best car buying experience I've ever had. Scot listened to us and asked questions to really understand what we needed and what we liked. He More

by Gwen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McCollum
Oct 13, 2025 -

Jim Norton Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that your car buying experience with Scot at Jim Norton Chevrolet was the best you've ever had. It's great to know that Scot's genuine approach and attentiveness made a positive impact on your experience. We’re also glad that our service department was able to assist you effectively in the past. Your recommendation means a lot to us, and we hope to welcome you back soon! Sincerely, Courtney, Jim Norton Auto Group

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