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Jim Norton Chevrolet

Broken Arrow, OK

4.7
759 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 759 reviews

October 29, 2025

Good experience with Beau. Not great with the first finance guy. ( no people skills) Brought my wife back to sign papers and the second finance guy was a good experience. First More

by magrags101
Recommend Dealer
Yes
Employees Worked With
Chuck Word
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Fagan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Talley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Jim Norton Chevrolet responded

Hello– we are happy to help in any way possible, unfortunately we cannot identify you from your review name. Was this review meant for Jim Norton Chevrolet? If so, we definitely want to discuss your concerns and ask you to reach out to our General Manager, Michael Fleeman, Michael.fleeman@jimnortonchevy.com, 918-615-2996. If the review was accidentally posted on the wrong site, we respectfully request its removal and appreciate your assistance Sincerely, Courtney, Jim Norton Auto Group

October 25, 2025

I seriously appreciate the guys at Jim Norton for the help with my truck! I got an amazing deal and couldnt be happier with the purchase! More

by Dylonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Jim Norton Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Jim Norton Chevrolet and that you're happy with your truck purchase. We appreciate your support and look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

October 24, 2025

i had a low tire pressure warning on one of my tires and since i was close by i called anthony for help. he told me to bring it in and he'd take care of. sure enough! in and out in less than 30 minutes and More

by dana.paliotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paliotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful review! We're glad to hear that Anthony was able to assist you quickly at Jim Norton Chevrolet and that your tire issue was resolved in no time. We appreciate you taking the time to share your experience and look forward to helping you again in the future! Sincerely, Courtney, Jim Norton Auto Group

October 18, 2025

The dealership is clean. They are fairly friendly. When negotiating a price would like to deal with the person making decisions more. Would like more flexibility with the More

by amabri2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brewster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Jim Norton Chevrolet responded

We value our customer’s feedback and are in the process of reviewing the concerns you mentioned.Unfortunately we cannot identify you from the review name used.In the meantime, feel free to reach out to our General Manager, Michael Fleeman, at Michael.fleeman@jimnortonchevy.com or 918-615-2996. Sincerely, Courtney, Jim Norton Auto Group

October 16, 2025

Evan was awesome. This is our third vehicle from Jim Norton. Always feel heard and vauled. More

by dphenix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that Evan provided you with exceptional service and that you feel valued at Jim Norton Chevrolet. We appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

October 13, 2025

My experience working with Scot Kik and Jim Norton Chevy was the best car buying experience I've ever had. Scot listened to us and asked questions to really understand what we needed and what we liked. He More

by Gwen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McCollum
Oct 13, 2025 -

Jim Norton Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that your car buying experience with Scot at Jim Norton Chevrolet was the best you've ever had. It's great to know that Scot's genuine approach and attentiveness made a positive impact on your experience. We’re also glad that our service department was able to assist you effectively in the past. Your recommendation means a lot to us, and we hope to welcome you back soon! Sincerely, Courtney, Jim Norton Auto Group

September 17, 2025

We’ve never done business with Jim Norton; but when I knew I had a friend that worked there, we stopped by to check out their used inventory. Evan was the BEST salesman I’ve ever dealt with in buying a More

by Lglenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaelin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Jim Norton Chevrolet with Evan. It's great that he went above and beyond to help you find the right vehicle for your wife. We appreciate your recommendation and look forward to seeing you again in the future. Enjoy your new ride! Sincerely, Courtney, Jim Norton Auto Group

September 14, 2025

Evan was extremely helpful and easy to work with and made the car buying process easy. He answered any questions we had honestly and gave my fiancé and I a great experience! 10 out of 10 would recommend anyo More

by gagecrews247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaelin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Jim Norton Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that Evan provided you and your fiancé with such a positive car buying experience. At Jim Norton Chevrolet, we strive to make the process as smooth as possible for our customers. We truly appreciate your recommendation and look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

June 30, 2025

This has been the worst experience i have ever had in a car dealership without exception. Amber and Shawn Hammond and the entire finance/accounting dept has not been helpful in any way with getting us a si More

by bberryman1098
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amber Brewster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Jim Norton Chevrolet responded

Thank you for sharing this. Our management team takes every customer’s concern seriously, as our goal is to provide an exceptional experience every step of the way. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our General Sales Manager, Billy Caperton, bcaperton@jimnortonchevy.com, 918-615-2996 so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

June 27, 2025

The guy that helped me was attentive and did not rush me. I was happy for the help and patience and getting me the price I was comfortable with. Thank you so much More

by angelacarbajal84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brewster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Jim Norton Chevrolet responded

Thank you for your kind words, Angela! We're thrilled to hear about your positive experience with us at Jim Norton Chevrolet. It's great to know that our team provided you with the attentive service and support you needed. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

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