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Jim Norton Chevrolet

Broken Arrow, OK

Overview
Employees
Reviews
Vehicles
4.8
691 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 691 reviews

May 09, 2024

Jm Norton Chevrolet is super clean, and inventory is great. The staff is super friendly. More

by brettg179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024

We purchased a new car from Jim Norton and couldn’t be happier with the service we received. Jeana Adams was our salesperson and she answered every question we had and some we didn’t! I would highly reco More

by Bagreen32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024

My experience at Jim Norton Chevrolet was a pleasant one. I would recommend it to anyone wanting a new vehicle. More

by tdot1961
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Jim Norton Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

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May 07, 2024

They made it easy to purchase a vehicle. Caleb was easy to deal with also More

by towana.morton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Jim Norton Chevrolet responded

Towana, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

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May 04, 2024

Jeana made the entire process so quick and easy. Made me feel very comfortable through the entire process as well. Would definitely recommend them! More

by krishtonbwatkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Jim Norton Chevrolet responded

Krishton, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 04, 2024

We had a quick and easy vehicle purchase. Jeans was great and very helpful. Would definitely recommend. More

by kskolby
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to review Jim Norton Chevrolet. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 04, 2024

We are extremely happy with our 2022 Bronco. Jeana was fantastic to work with and the dealer experience was great. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Jim Norton Chevrolet responded

Congratulations on your new vehicle, Kevin. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jeana was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

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May 01, 2024

I have an issue with the truck they can't seem to replicate. Not sure what to do. More

by brsr1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Chrysler
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Norton Chevrolet responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Joe Gibson, at (918) 615-2996, jgibson@jimnortonchevy.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

Helpful
April 28, 2024

Great service. Fast and easy and informative. Robert was very helpful and was great to work with! More

by Chase.harris8326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to write such great feedback, Chase. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Robert was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs! Sincerely, Courtney, Jim Norton Auto Group

Helpful
April 28, 2024

Blake was amazing, personable, and knowledgeable. We'll definitely be back for our next vehicle! More

by Smansisidor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Masso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jim Norton Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Blake and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you! Sincerely, Courtney, Jim Norton Auto Group

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