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Jim Norton Toyota Tulsa
Tulsa, OK
3,388 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,388 reviews
September 03, 2025
Why did I buy from Jim Norton Toyota? The customer service that I experienced from Gabe, Robert, and Jose was exceptional! They were courteous, focused, and driven to meet my needs. My The customer service that I experienced from Gabe, Robert, and Jose was exceptional! They were courteous, focused, and driven to meet my needs. My decision to continue working with Jim Norton Toyota for future needs will be due to the experience that I had with these gentleman. Thanks! More
by Elijah
September 03, 2025
I felt like Gabe and Harry were very friendly and knowledgeable about the car and warranty information. We arrived in the late morning and wanted to leave for lunch and come back afterwards to contin knowledgeable about the car and warranty information. We arrived in the late morning and wanted to leave for lunch and come back afterwards to continue discussions about buying the car but we encountered a lot of resistance to leaving without making a deal on the car. We finally got to leave at 1:10 to go eat. I found that situation frustrating. I felt that Gabe did Not engage in high pressure sales tactics which I greatly appreciated. I felt he was honest and straightforward. Even though he was new on the job he got all of my questions answered. More
by Karensryan
September 03, 2025
The dealership was nice but the service was even better. Zoua was helpful and attentive. Zoua was able to make the process a lot less overwhelming and was excellent at communicating. Zoua was helpful and attentive. Zoua was able to make the process a lot less overwhelming and was excellent at communicating. More
by kittbehr998
Employees Worked With
September 03, 2025
They were easy to deal with and honest the whole way through. I felt they bent over backwards to help me. through. I felt they bent over backwards to help me. More
by newann15
August 29, 2025
Easy to work with; no backroom arguing; everyone is congenial. Will go back to buy again congenial. Will go back to buy again More
by Kh9249
August 23, 2025
I worked with Robert Blocker on the purchase of my new Tundra. He was great to work with and would recommend him to anyone else looking to purchase a vehicle from here in the future Tundra. He was great to work with and would recommend him to anyone else looking to purchase a vehicle from here in the future More
by Krina Gandhi and Sam Gandhi
Employees Worked With
August 20, 2025
Tom was great to work with. The vehicle we were interested in was located at the OKC location and I wasn’t sure if it was possible to get the vehicle moved to the Tulsa location The vehicle we were interested in was located at the OKC location and I wasn’t sure if it was possible to get the vehicle moved to the Tulsa location. Tom made it happen and the process was seamless. More
by BAdams
August 17, 2025
Great experience! AJ and Jose were great to deal with, made our car buying experience quick and easy. AJ gave an all the info we needed to make the right decision wh AJ and Jose were great to deal with, made our car buying experience quick and easy. AJ gave an all the info we needed to make the right decision when choosing our new vehicle. More
by KMT
August 14, 2025
Ultimately, the process was made simple and easy. When making a larger purchase, that is 1 of the most important things - to me. When making a larger purchase, that is 1 of the most important things - to me. More
by whenderson_93
August 05, 2025
AJ was super helpful and polite, didn’t push us to buy anything but made us want to. anything but made us want to. More
by dbeyrredk
