Jim O'Neal Ford - Service Center

As always from the service manager to the technicians, outstanding work! The honesty in doing what actually be done! Always providing feedback on longer mtce needs do road! Great listening and communicati outstanding work! The honesty in doing what actually be done! Always providing feedback on longer mtce needs do road! Great listening and communication! More

I originally purchased my Ford focus from Jim O’neal and I have returned there for service because I have always been treated with respect service has been as expected and the personnel are always very nice I have returned there for service because I have always been treated with respect service has been as expected and the personnel are always very nice to deal with thank you Jim O’neal employees More

Long-term service relationship I have been taking my various Ford vehicles to Jim O'Neal for more than 10 years. Service includes everything from oil changes to replacing windshield I have been taking my various Ford vehicles to Jim O'Neal for more than 10 years. Service includes everything from oil changes to replacing windshield wipers, an internal water pump, a front axle, even sets of tires. Each and every time I am treated professionally. If they find an unanticipated issue, Dale clearly discusses my options, yet I never feel I am being "up sold." They have worked me into their schedule for emergency service more than once. If I notice an issue with my 2015 Escape, I can always stop by for a quick consult with Dale. From the drivers of the courtesy cars, to service advisors, parts department, technicians and cashier I have always been pleased with the way I have been treated and the care taken of my vehicle. Thanks! More

Careful evaluation of my car needs and good service I having oil change service and the mechanic found that I needed to replace the car lug nuts and the battery. I was in agreement with both and appre I having oil change service and the mechanic found that I needed to replace the car lug nuts and the battery. I was in agreement with both and appreciate the good work. Jeff was busy with another customer need, so a lady service writer was kind enough to volunteer to help me get the work service. More

4 issues with my auto. One fixed. 3 waiting on parts Transmission leaking and I have to wait until the 6th of Jan. to get it repaired. Would you consider that a serious issue? Maybe more damage would oc Transmission leaking and I have to wait until the 6th of Jan. to get it repaired. Would you consider that a serious issue? Maybe more damage would occur if not handled quickly More

Service as requested Just had routine service performed but it was done on time at a reasonable price. They have always taken care of my service work on time Just had routine service performed but it was done on time at a reasonable price. They have always taken care of my service work on time More

Everyone is always friendly and efficient. We have been going to Jim O’Neal since 2007 and would not consider going anywhere else.Great people great service. going to Jim O’Neal since 2007 and would not consider going anywhere else.Great people great service. More

Excellent Ford dealer! The only dealer I use for service for my vehicle. I purchased my vehicle at Jim oneil Ford because the price was right and the staff are always helpfu The only dealer I use for service for my vehicle. I purchased my vehicle at Jim oneil Ford because the price was right and the staff are always helpful and friendly. Service is excellent! More

I Highly recommend Jim O’Neal Ford I have been a customer if Jim O’Neal Ford for years. You can expect expertise, a friendly atmosphere, and excellent work. Sales, service, a well - sto I have been a customer if Jim O’Neal Ford for years. You can expect expertise, a friendly atmosphere, and excellent work. Sales, service, a well - stocked lot- everything you want in a dealership. More

Poor dealership My super duty didn’t come with a hitch adapter several friends that bought new like myself had one. Same trucks. Wouldn’t even offer one for cost. Bou My super duty didn’t come with a hitch adapter several friends that bought new like myself had one. Same trucks. Wouldn’t even offer one for cost. Bought two from them. Wish I had it to do over. More