Jim Riehl's Friendly Cadillac

Excellent Service Whenever I bring my Cadillac in the service is always exceptional! I appreciate the attentiveness and my car is always ready within the time frame the Whenever I bring my Cadillac in the service is always exceptional! I appreciate the attentiveness and my car is always ready within the time frame they quote! More

Great Service Great service ,Frank was very pleasant and as always a great salesperson.This is my second XTS and I love it. I will recommend my family and friends t Great service ,Frank was very pleasant and as always a great salesperson.This is my second XTS and I love it. I will recommend my family and friends to your dealership and Mr.Pardo. More

Great Dealership As the title to this review states Jim Riehl's Cadillac is a great place to get your next car! This is the 3rd SRX I've leased through them and I cou As the title to this review states Jim Riehl's Cadillac is a great place to get your next car! This is the 3rd SRX I've leased through them and I couldn't be happier. From the sales team, management down, to the service department the customer care courtesy is outstanding. Definitely recommend this dealership to anyone that's in the market for a new vehicle! More

Excellent Service Had a wonderful experience at the dealership and love my new ATS! Heidi was a very enthusiastic and helpful salesperson. She answered all my questions Had a wonderful experience at the dealership and love my new ATS! Heidi was a very enthusiastic and helpful salesperson. She answered all my questions and even stayed late to assist me in choosing the right vehicle and making sure that I benefited from all the incentives. Thanks Again! Martina Murawski More

Customer Service Every time I bring my car in for service maintaince I am treated with exceptional courtesy. The staff truly are engaged in giving their customers and Every time I bring my car in for service maintaince I am treated with exceptional courtesy. The staff truly are engaged in giving their customers and excellent experience More

Suggestive selling and pricing Recently brought my car in for service. I have been coming here for some time and have never had an issue. However, after being called with "MANY" a Recently brought my car in for service. I have been coming here for some time and have never had an issue. However, after being called with "MANY" additional issues on my vehicle which ran my service quote through the roof, I declined all the "recommended" items, picked up my car, and brought it to another service provider. Each line item Friendly quoted me was an average of $200 less elsewhere. I am not sure what happened in this instance. Not Happy More

Best Cadillac Dealership Around!!! If you are looking for a Cadillac…..this is the place, sales or service!!!! They bend over backwards for you!! I was completely satisfied and LOVE my If you are looking for a Cadillac…..this is the place, sales or service!!!! They bend over backwards for you!! I was completely satisfied and LOVE my ATS! More

Frist dealer I go to. We have a Buick and a SRX and we always go to Rhiel's for the service of both of our cars. Great service! And the friendly personal in the service are We have a Buick and a SRX and we always go to Rhiel's for the service of both of our cars. Great service! And the friendly personal in the service area. More

Outstanding service from Service Manager Jarrod!!! I'm 73 and have owned cars continuously since I was 16. I've never experienced such excellent service from a service department as from this dealersh I'm 73 and have owned cars continuously since I was 16. I've never experienced such excellent service from a service department as from this dealership! More

Leasing a new vehicle My experience at Friendly Cadillac when leasing my 2014 Cadillac SRX was extremely friendly and efficient. Thomas Rezepka, our salesman, made the who My experience at Friendly Cadillac when leasing my 2014 Cadillac SRX was extremely friendly and efficient. Thomas Rezepka, our salesman, made the whole process very relaxing and enjoyable because he worked diligently with me to end my existing lease and purchase a new lease at a good price. More