Jim Riehl's Friendly Cadillac - Service Center

Low beam head light When making a appointment to have my low beam head light replaced and arriving on time I asked for a ball park figure to have this done. I was told it When making a appointment to have my low beam head light replaced and arriving on time I asked for a ball park figure to have this done. I was told it would cost 175 dollors to have. bulb replaced.This outrageous and irresponsible for one bulb. Let me tell you for my 2011 Malibu Moran dealership did it for just 69.99 thats right 69.99. At a dealership jJim Riehl dealership should be ashamed for how they over charge some one should look into unfair practices there. More

EXCELLENT AND PROFESSIONAL Our DTS was brought in for an oil change and warranty work on the front seat adjustment. parts were difficult to locate and are still looking for, or Our DTS was brought in for an oil change and warranty work on the front seat adjustment. parts were difficult to locate and are still looking for, or another solution to fix the problem. I can't praise Jerrod and the service department, for trying to solve this problem. We were given a loaner during the time it took. My wife and I couldn't have had a better experience than what we had. We would recommend not only this dealership but especially the service department More

Great Service For Not Your Daddy's Caddy This is the only facility I would trust for my annual oil change and inspection of my modified 700 h.p. CTS V Coupe. Great attention to detailed serv This is the only facility I would trust for my annual oil change and inspection of my modified 700 h.p. CTS V Coupe. Great attention to detailed service. More

very pleasant because it was what a nice atmosphere they did what they said they were going to do and they treated me very good.I will be back. because it was what a nice atmosphere they did what they said they were going to do and they treated me very good.I will be back. More

Friendly, Fast, Promises Kept Never had a negative service experience at this dealership. They greet you promptly, they're polite and they keep their promises. I leased my present Never had a negative service experience at this dealership. They greet you promptly, they're polite and they keep their promises. I leased my present vehicle from another dealership only because they had exactly what I wanted on their lot; but I intend to shop here next time. More

Excellent service Excellent, friendly service. Easy to get a convenient appointment. Pete was fantastic and the reception lady was extremely nice. Always a pleasure c Excellent, friendly service. Easy to get a convenient appointment. Pete was fantastic and the reception lady was extremely nice. Always a pleasure coming for a car visit. More

Service Department Friendly, experienced service department. My car always comes back in tip top shape. I have been a customer for eight years. This is the only dealersh Friendly, experienced service department. My car always comes back in tip top shape. I have been a customer for eight years. This is the only dealership I'll do business with. More