Jim Riehl's Friendly Cadillac - Service Center

Service I've always received excellent service whenever I brought my cadillac in for oil changes or other issues. I love this dealership. Very clean and promp I've always received excellent service whenever I brought my cadillac in for oil changes or other issues. I love this dealership. Very clean and prompt servicing. More

Beyond expectations The service department is very good. Met with a smile and understood why I my XTS was there. Every part of the service was explained and done in a The service department is very good. Met with a smile and understood why I my XTS was there. Every part of the service was explained and done in a timely manner. More

The service on my seat on my DTS was fast. The passenger seat on my 2011 DTS was stuck in the up position. When I brought my car in, Randy Guitar was very helpful in getting my car in for serv The passenger seat on my 2011 DTS was stuck in the up position. When I brought my car in, Randy Guitar was very helpful in getting my car in for service, arranging for the insurance coverage, repaired, and back in my drive in 2 days. I'm very pleased with the speed and service I received from all involved. I would recommend your dealership to everyone. More

WINDSHIELD WIPERS I RECEIVED A CALL FROM THE SERVICE MANAGER THE DAY AFTER I ANSWERED THE QUESTIONER. I MENTIONED IN THE FORM THAT THE WIPERS WERE NOT WIPING CLEAR. TH I RECEIVED A CALL FROM THE SERVICE MANAGER THE DAY AFTER I ANSWERED THE QUESTIONER. I MENTIONED IN THE FORM THAT THE WIPERS WERE NOT WIPING CLEAR. THE WINDSHIELD WIPERS WERE REPLACED AND THEY WERE NOT EVEN ASKED TO!! More

Excellent service from Jarod! Courteous, prompt, friendly. A great experience all around. I have had several occasions to use the Friendly Cadillac service dept and they have all Courteous, prompt, friendly. A great experience all around. I have had several occasions to use the Friendly Cadillac service dept and they have all been exceptional. More

oil change and tire rotation Randy in service is top-notch! his friendliness, attentiveness to details and knowledge about Cadillac's is simply the best! All I need to do is m Randy in service is top-notch! his friendliness, attentiveness to details and knowledge about Cadillac's is simply the best! All I need to do is make one simple phone call and the rest is handled! Including a clean car. More

Service Repair Found problem. Had to order parts. Scheduled a date and time to have repair done. Front right wheel bearings needed replacement bearings installed by Found problem. Had to order parts. Scheduled a date and time to have repair done. Front right wheel bearings needed replacement bearings installed by service tech. More

Service oil change and tire rotation Service is great, quick, people are courteous and pros!! Clean area and wifi was able to get work done, did not take more than 30-45" as indicated. Service is great, quick, people are courteous and pros!! Clean area and wifi was able to get work done, did not take more than 30-45" as indicated. More

Super Dealer I described my problem to the service manager who got me an appointment without delay. My car was inspected and found to be operating correctly, The s I described my problem to the service manager who got me an appointment without delay. My car was inspected and found to be operating correctly, The service tech came out to explain their findings and assured me that my concerns were unfounded. I recently did a 1500 mile trip and all performed perfectlty. More

Best Service everything was perfect as usual, they gave me new loaner car, called and kept me up dated and my vehicle was clean when I got it back everything was perfect as usual, they gave me new loaner car, called and kept me up dated and my vehicle was clean when I got it back More