My husband and I were treated professionally and friendly. Attention was completely devoted to us and all questions were answered with an assurance that if we had any further questions we could contact them or him anytime. Mr. Duggan was very instrumental in helping me feel most comfortable about driving our new car by demonstrating some of the more elaborate features and showing me the basic essentials. I hadn't driven in some time, and I wanted to be able to drive this car home, and with his help, patience and instructions, I had no problem. I have contacted him since the purchase, with regard to using some of the features and he not only answers my questions, he sends links in an e-mail so that I can view videos about operating the features. I had never paired any device, much less knew what it meant. He met with me in the dealership lot and helped me pair my cell phone. I could not have asked for a better dealer, dealership or car!