Jim Shorkey Nissan of Gainesville - Service Center

I just had my new Nissan Maxima serviced at Carriage. They provided me with a free oil change and washed my car for free! Nathaniel, service manager was very nice and made sure that my car was taken care They provided me with a free oil change and washed my car for free! Nathaniel, service manager was very nice and made sure that my car was taken care of. I was able to call and make an appointment for service on the day that I brought my car in. The lobby had free wifi so I was able to get some work accomplished why I waited. Overall, it was a great experience. More

I came in for an oil change and was greeted promptly by Nathaniel with a smile on his face and a feeling that he was actually glad to see me. The car was properly serviced in a timely fashion and had even Nathaniel with a smile on his face and a feeling that he was actually glad to see me. The car was properly serviced in a timely fashion and had even been washed. I don't think there is anything more I could even ask. More

Treated very well from start to finish by an excellent service crew. Got me in, got me a loaner to drive, and got me back on the road without a hitch. Excellent!! service crew. Got me in, got me a loaner to drive, and got me back on the road without a hitch. Excellent!! More

I came to Carriage last Thursday am, to have my first oil change, and as I pulled in the service lane, parked and was looking for paperwork, I noticed a man waiting. I got out of the car and he said, Ms Yarb change, and as I pulled in the service lane, parked and was looking for paperwork, I noticed a man waiting. I got out of the car and he said, Ms Yarbrough I presume? My name is Sar. I said, How did you know my name? He replied, "while you were looking for your paperwork I looked up your VIN, I thought, Now how cool is that! He even offered to wash my car afterwards! Now that's service! I have always had pleasant experiences at Carriage! I recommend them to anybody and everybody who will listen! More

Atentive service advisor. Greeted me with a smile and things went well. Unfortunately, I had to take the car back in a week later as after the oil change, the car leaked oil. The second visit to fix that things went well. Unfortunately, I had to take the car back in a week later as after the oil change, the car leaked oil. The second visit to fix that went even better than the first one! More

We purchased our car from Athens Nissan in December 2011 and had a less than stellar experience. Now, we only let Carriage or Birmingham Serra Nissan dealership work on the car. The professionalism is outst and had a less than stellar experience. Now, we only let Carriage or Birmingham Serra Nissan dealership work on the car. The professionalism is outstanding. Mr. Oakes provides very couteous and personable customer service. He made us feel as though we were the only customers in the lobby. There were several others in the waiting area who likely felt the same. we felt our service needs were immediately addressed upon driving into the service area and the work was performed in a timely manner. A complimentary car wash and vacuum was thrown in to boot. We were offered to participate in programs to help defray the cost of future service. So, we will continue to drive from Jefferson GA to Gainesville GA for this kind of service again and again. Good service - folks who really want your business enough to EARN IT - is very rare these days. And we are customers who really appreciate good service. More