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Jim White Toyota - Service Center

Toledo, OH

4.3
1,222 Reviews

1,222 Reviews of Jim White Toyota - Service Center

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October 18, 2018

Helpful In Every Way Service was great. Took care of making sure I didn’t drive in an unsafe vehicle. Provided a loaner car while mine was in the shop. More

by tkeefe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory in Service Department
Oct 18, 2018 -

Jim White Toyota responded

Thank you for taking the time to leave us this review! We appreciate it!

October 18, 2018

Long wait time An hour and 50 minutes for routine service and I even had an appointment. That's too long to wait. Add a half hour drive each way and it takes a huge More

by R and S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Schiavone
Oct 18, 2018 -

Jim White Toyota responded

Thank you for taking the time out of your day to leave us a review! We truly appreciate it! We are sorry to learn about your long wait. We do try our best to get our guests in and out for regular maintenance quickly. Unfortunately, it doesn't always go to plan. We are sure your service will be quicker next time!

October 17, 2018

Service Dept experience. Great service. Keith responds promptly to set up appts . He also does a great job at problem solving my concerns and communicates in a very profession More

by VICKIGARDNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith in Service Dept. Very professional, courteous, helpful, and listens to my conerns which provides an overall pleasant experience. ..
Oct 18, 2018 -

Jim White Toyota responded

Thank you so much for taking the time to write this amazing review! We appreciate your kind words and your business!

October 16, 2018

Great service, fast Thank you Jim White, fast service. All fixed. Nice waiting room, friendly staff. I don’t usually go to the dealer for maintenance but it was worth it. More

by TOBINSHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Oct 17, 2018 -

Jim White Toyota responded

Thank you for giving our service department a chance, Tobinsher! We're so pleased that you had a great experience and we hope that you will be back!

October 14, 2018

express service the service people weee very nice and friendly !!! and they were very nice to get me in and out right before they’re closing time . More

by EKFAWCETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Oct 17, 2018 -

Jim White Toyota responded

We appreciate you taking the time to leave us an amazing review, EKFAWCETT! Thank you! And we're happy Nick was able to get you in and out too!

October 14, 2018

Great service! Jim White has a great service department and knowledgeable staff. I highly recommend them. Their prices are great and the service department is the b More

by SMSMITLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Viers, John McDonald
Oct 17, 2018 -

Jim White Toyota responded

Thank you so much for your amazing review, SMSMITLEY! We appreciate your kind words and your business!

October 13, 2018

Mechanic did not do his job! Requested diagnostic why engine would not start. Instead of doing basic items like compression check or coolant check mechanic did what I did & attemp More

by CHUCKMURILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic Brian Berry?, Nick Schiavone
October 12, 2018

Good in a pinch I only visited this location because they have walk in oil changes. I wouldn't go for any other reason. Nick was very helpful & professional, but the More

by Frius2freeus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Schiavone
October 11, 2018

Efficient Service The service on my car was fast and a good value. The staff was friendly and the waiting area is very pleasant. I love my car, and feel the service he More

by vickif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Oct 17, 2018 -

Jim White Toyota responded

Thank you for your amazing review of our Service Department! We truly appreciate it and are so happy your experience was outstanding! We look forward to continuing to provide you with top quality service!

October 11, 2018

Excellent Everyone is always the best ever. Your employees are superior. However I think making this survey count towards them is mean. What if I was a mean old More

by shamrocks2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone , Nick Schiavone
Oct 17, 2018 -

Jim White Toyota responded

Thank you so much for taking the time to leave us an outstanding review! We truly appreciate it! By having our guests leave us surveys and reviews, we can continue to ensure we have the best of the best serving our guests! We understand it can be frustrating, but we still appreciate you taking the time to do these. Thank you!

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