Joe Heidt Motors

DO NOT BUY!!! They took advantage of us, and now we ended up paying for their mistakes. Very unprofessional. Salesperson lied to our face, that he never heard anyth They took advantage of us, and now we ended up paying for their mistakes. Very unprofessional. Salesperson lied to our face, that he never heard anything from us. After signing the deal they don't care about you anymore. Will never lease a car from joe heidt vw. More

Amazing Experience - Amazing Dealership I’ve been to several VW locations and this place might be my favorite! This dealership was top notch! Dylan was great. I was able to leave Joe Heidt V I’ve been to several VW locations and this place might be my favorite! This dealership was top notch! Dylan was great. I was able to leave Joe Heidt Volkswagen feeling like I was not just another random sale for them. He were personable, friendly and treated me with respect. Dylan took the time to give me all of my options and was never pushy. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting my phone to the car. He was so helpful from start to finish. He went above and beyond and made the whole process a lot easier. I couldn't recommend the dealership and him more! More

Never buying a car there again! I wouldn't recommend their certified preowned cars. I purchased a passat from them and when we took it to be inspected we were told it barely passed i I wouldn't recommend their certified preowned cars. I purchased a passat from them and when we took it to be inspected we were told it barely passed inspection and needed new tires. Had I known that the car needed new tires I would not have purchased it! The inspection station said it was below the requirement for certified cars and said in all his years in the inspection business he has never seen a certified preowned with tires with that little tread and was surprised they even let it off the lot that way. I should have know not to put any stock into their preowned BS when I had to have them change the windshield wipers that were supposedly changed also. Lesson learned, don't trust ANY used car salesman even if it's at a dealer. I will never purchased a car from them again. More

Lou oil pressure Bought two cars from this place. David and Nick are great. Loved it until problem occurred. I’m so disappointed. Had to tow the car twice because the Bought two cars from this place. David and Nick are great. Loved it until problem occurred. I’m so disappointed. Had to tow the car twice because the control light Low Oil Pressure came on, and I was tool that it was because there was o low oil level, which is not true. I need to have extra oil with me, but it the same control light comes on, it’s not save to drive the car has 39,000 mil and the problem was because it was due for 40000 service which they charged me for $700. Scared to go out of town at this point. Have to have it checked privately to see what’s causing it. Never got follow up call or email for service eval. More

Failure to take responsibility Negative one star would be too high a rating. I took my VW in for a recall on the airbag igniter. I asked about the airbag light on the dash that wa Negative one star would be too high a rating. I took my VW in for a recall on the airbag igniter. I asked about the airbag light on the dash that was on when I picked it up and they said I has a faulty airbag and gave me an $1,100 estimate. Took the car to my local mechanic and noticed the horn and steering wheel controls all had stopped working since Joe Heidt touched my car (obvious sign of a problem with the clock spring that the airbag plugs into. Went back to Joe Heidt and was told the airbag is now OK, but the clock spring needs to be replaced for $500 and it was all merely a coincidence that the problem occurred when they touched the clock spring. I will never go there again and will continue to badmouth them every chance I get. More

Unprofessional and totally unresponsive! Stay away. My new Atlas with 400 miles was in their service dept for 6 weeks! They could not fix the AC - 400 miles! I eventually got VW of America to replace th My new Atlas with 400 miles was in their service dept for 6 weeks! They could not fix the AC - 400 miles! I eventually got VW of America to replace the car. Not one manager ever called to apologize for the inconvenience...NEVER. I scheduled an appointment to swap the car - and was made to wait another 35 minutes. Go to Jack Daniels or Crestmont - save yourself the aggregation that I experienced! More

Professional OrganiAtion I have purchased and/or leased many cars over the years, but this dealership was by far one of the best to deal with. From the sales person to the Bu I have purchased and/or leased many cars over the years, but this dealership was by far one of the best to deal with. From the sales person to the Business Manager to the Service Manager, everyone was professional and a pleasure to deal with. Negotiating a price was not tedious as in other dealerships, and within a. reasonable period of time we came to terms. No hyper sales person, no manager pushing for an immediate answer, no silly statements or pressure to close. Great place to do business More

Memorable/amazing because of Victoria and the VW team! This dealership was absolutely amazing with the help from Victoria finding the perfect car for me. She was helpful, kind and extremely easy going. She This dealership was absolutely amazing with the help from Victoria finding the perfect car for me. She was helpful, kind and extremely easy going. She was very knowledgeable about Volkswagen and the cars, this helped with my first car buying experience. Thanks so much VW and Victoria for an amazing experience at the dealership! Loving my first car from you guys. Jetta GLI More

Very good experience Shopped around for a while - ultimately leased an Atlas from them. Their team was fair, Victoria was knowledgeable and didn't try to oversell. Victo Shopped around for a while - ultimately leased an Atlas from them. Their team was fair, Victoria was knowledgeable and didn't try to oversell. Victoria was very attentive to our needs, and also tried to expedite the whole process while in the dealership. A very good experience overall. More

Seamless car buying Victoria is superb. Friendly, easy to approach, and best of all she will listen to your needs/goals and make every effort to make the car buying seaml Victoria is superb. Friendly, easy to approach, and best of all she will listen to your needs/goals and make every effort to make the car buying seamless. More