Read Reviews Joe Machens BMW

Joe Machens BMW

Joe Machens BMW

1510 I-70 Dr SW
Columbia, Missouri 65203


(877) 269-2660

Joe Machens BMW
Manufacturers: BMW, Service Center

  • Customer Service:

    3.5
  • Quality of Work:

    4.0
  • Friendliness:

    4.0
  • Overall Experience:

    3.0
  • Pricing:

    4.0

based on 2 reviews

Overall
3.7

3.7 out of 5

4 lifetime reviews

Joe Machens BMW

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See Service Reviews For This Dealership
"Joe Machen's BMW is the best BMW dealer to buy from..."

rpram
12/23/2013 12:19:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David Watson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Machens BMW:

Joe Machen's BMW is the best BMW dealer to buy from in Missouri. Fair, honest and efficient. Excellent experience in my case. Dealt with Dave over the phone and by email. Great communication the whole time and then he kept every promise made.Best car buying experience in my life.

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"Regardless of the name and reputation-TAKE A USED CAR to..."

mommat
10/31/2012 3:33:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Steve
  • Customer Service:

    2
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    2.4

My Review Of Joe Machens BMW:

Regardless of the name and reputation-TAKE A USED CAR to a mechanic before you sign. Machens is like any other dealership; don't care what they sell as long as they sell it. All that money sure has made them greedy!

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"David is the guy you want to work with when buying a car...."

p51driver
12/22/2011 9:43:05 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David & Scott
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Machens BMW:

David is the guy you want to work with when buying a car. NO GAMES! I appreciate that. Everyone was very friendly and kind as we had our 15 month old Grandson with us and everyone want to make sure he was comfortable. Scott was very easy to work with and helpful on the finance side. Drove 2.5 hours to buy this car from them. We will do it again.

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"I filled out a form to find out more about an auto on..."

miatadee
10/12/2011 2:48:38 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
David Watson
Steve Mgr
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Joe Machens BMW:

I filled out a form to find out more about an auto on their website, specifically requesting evening contact. Internet sales manager can't read his leads,and calls people even though they have requested a specific time to be call. Not sure why they even have this "field" on their website if they aren't going to use it. I had customers at my desk in the daytime,to hear my cell to ring and find out the internet sales guy there can't read, or could care less what your request even was. Called him back, and made a wise crack, and hurt poor David Watson's feelings. He hung up on me, so I called back and asked for a Manager.
Manager could care less is he sells a $30,000 car or not, if his poor internet sales manager gets his feelings hurt.
Sorry to say, but it would be a good place to open up a car dealership

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