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Joe Machens Capital City Ford

Jefferson City, MO

4.7
8,173 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 8,173 reviews

April 06, 2018

Got what I was looking for quickly The title pretty much sums it up. He listened when I said what I was looking for and helped find the right vehicle that fit my budget. More

by Shaun W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman
April 06, 2018

I'm always satisfied with the repair Always excellent service! The employees are always friendly and are very thorough in evaluating the problem to ensure the problem is fixed the first t More

by venitajjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desmond
April 06, 2018

Great experience Jerad Miller was very welcoming and friendly. He made sure we had a great experience and felt at home during our visit. He explained everything very w More

by gabbyhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Slinkerd, Jerad Miller
April 06, 2018

Sales staff was very courteous and professional. Enjoyed my experience and I highly recommend to others the salesman, Devon, and the financial person, Jamie as well as Larry the Manager. I have been More

by cathy, 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Windsor, Devon Henry, Jamie Wilson
April 06, 2018

I hate to say it but this was a terrible experience. You folks have always done a great job for me, but not this time. It was m ore guessing about the problem than trying to solve it. Hundreds of doll More

by LMURCHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trenton Lincoln
Apr 19, 2018 -

Joe Machens Capital City Ford responded

Please contact me if your concerns have not been resolved. Sincerely, Tom Stegeman General Manager

April 06, 2018

Courteous and fast service! We already knew what we wanted when we got to the dealership and had done research online about the used vehicle we were interested in. We inquired ab More

by Tracy Tackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Mike Slinkerd
April 05, 2018

Professional, respectful, courteous Thank you to Eric Swegle for being accommodating and helpful. In our search for a car, Eric asked what we wanted and never came at us with his own age More

by Ryawrigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Eric Swegle
April 05, 2018

Professional and helpful Everyone’s in the dealership is helpful, kind, and professional. Eric was understanding and worked with me to get me in the car. Thank you to everyone More

by ThenTuckerSaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Swegle
April 05, 2018

Very positive purchasing experience. It was a pleasurable purchase experience. The selection of vehicles I was looking for was very wide. This was a much more comfortable dealer environ More

by Brian B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bradshaw, John Lange
April 04, 2018

Great !!!! Excellent work ,friendly people,definitely recommend!they got me in and out in a day,and they did good work,I will be going back. More

by thomasyutzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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