Tom Stegeman

Fantastic company, they treat their customers and employees like family. I couldn’t ask for a better place to do business with or work for. employees like family. I couldn’t ask for a better place to do business with or work for. More

by helmstom87 Verified Customer Verified Customer

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Initially everything seemed to be going well but then too many sales people involved and one hand was not talking to the other then we had a few problems with the clarification of certain options that were t many sales people involved and one hand was not talking to the other then we had a few problems with the clarification of certain options that were told to me that were on this brand new vehicle but they were not on this vehicle at all but thanks to General Manager and Partner Tom Stegeman we were able to get over that hurdle and he went above and beyond to keep this from escalating into something else. More

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Had a great experience. Bo took his time helping me find the truck I wanted. 2nd vehicle I bought from there. Bo took his time helping me find the truck I wanted. 2nd vehicle I bought from there. More

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Made my car buying process easy and painless. Would definitely recommend to anyone looking for a car. Would definitely recommend to anyone looking for a car. More

by Melissa McPeters Verified Customer Verified Customer

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They are honest straight forward and easy to deal with. Would recommend them to anyone looking for a fair deal Would recommend them to anyone looking for a fair deal More

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Excellent customer service, very helpful and extremely patient in assisting me. Josh and Douglas explained in full details to me. Very satisfied with the customer service I received. Rate Josh in sales an patient in assisting me. Josh and Douglas explained in full details to me. Very satisfied with the customer service I received. Rate Josh in sales and Douglas in finance and Tom mgr are all the best in what they do. 10 stars More

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We really appreciate the great deals on the best Ford SUVs as well as the great customer service from Josh and the team at Capital City Machens. SUVs as well as the great customer service from Josh and the team at Capital City Machens. More

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Highly recommend Zach he worked hard to find what we wanted even after it switched from an expedition to a mini van and never tried to push us towards something that was over our budget or price.i will wanted even after it switched from an expedition to a mini van and never tried to push us towards something that was over our budget or price.i will definitely be back this was our 6th vehicle bought from machens in jeff and never have had a bad experience. More

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Purchased a triple black 2024 Mustang GT from Christian at Joe Machens. As asked, the car was clean and ready to go. An easy, no haggle needed experience. Was given a fair value for my trade. Will do busin at Joe Machens. As asked, the car was clean and ready to go. An easy, no haggle needed experience. Was given a fair value for my trade. Will do business with them again! More

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Thank you for all your help! This is the 2nd vehicle you’ve sold me. I will continue to be a repeat customer as long as you continue working here! Thanks again! Curt Purvis This is the 2nd vehicle you’ve sold me. I will continue to be a repeat customer as long as you continue working here! Thanks again! Curt Purvis More

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