
Joe Myers Toyota
Houston, TX
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Unfortunately, my experience with this dealership was positive all the way they refuse to let us buy the car we agreed upon because we wouldn't finance with them. In fact I would have financed with them positive all the way they refuse to let us buy the car we agreed upon because we wouldn't finance with them. In fact I would have financed with them but when the sales person brought his sales manager into the office thw manager lied to me and said they could not sell the car without Joe Meyers Toyota doing the loan because it was the last day of the month and they need to get all the paperwork. He implied it was a policy and they can't do it. I told him "dont lie to me, you just dont want to do it, but you can give me a purchase order to give to my bank if you wanted to!" he said no he can't. He then told me since I already have a pre-approval they will just punch it in the system and they wouldn't check our credit and could pull the information. I knew that wasn't true but I called the bank to verify and caught them in another lie. The bank says they go through a different department. Wr walked out after that. I would have considered financing with them if they could beat our rate but the moment they lied I realized I couldn't trust them and there was no telling what else they lied to me about. We ended up going to San Antonio and Purchasing a car with World Car Nissan and we also financed the car with them As of today the car has been on the lot for 35+ days and they dropped the price. I still can't believe they refused a customer to buy a car when the deal was done!! More
Unfortunately, my experience with this dealership was positive all the way they refuse to let us buy the car we agreed upon because we wouldn't finance with them. In fact I would have financed with them positive all the way they refuse to let us buy the car we agreed upon because we wouldn't finance with them. In fact I would have financed with them but when the sales person brought his sales manager into the office thw manager lied to me and said they could not sell the car without Joe Meyers Toyota doing the loan because it was the last day of the month and they need to get all the paperwork. He implied it was a policy and they can't do it. I told him "dont lie to me, you just dont want to do it, but you can give me a purchase order to give to my bank if you wanted to!" he said no he can't. He then told me since I already have a pre-approval they will just punch it in the system and they wouldn't check our credit and could pull the information. I knew that wasn't true but I called the bank to verify and caught them in another lie. The bank says they go through a different department. Wr walked out after that. I would have considered financing with them if they could beat our rate but the moment they lied I realized I couldn't trust them and there was no telling what else they lied to me about. We ended up going to San Antonio and Purchasing a car with World Car Nissan and we also financed the car with them As of today the car has been on the lot for 35+ days and they dropped the price. I still can't believe they refused a customer to buy a car when the deal was done!! More
I always go to Joe Myer for my car maintenance. Their work is excellent, as well as their workers to satisfy the customer. Joe Myer always does maintenance to my Toyota. Very satisfied customer. Their work is excellent, as well as their workers to satisfy the customer. Joe Myer always does maintenance to my Toyota. Very satisfied customer. More
⸻ ⭐️⭐️⭐️⭐️⭐️ I had such a great experience with Toyota service. Jonathan was fantastic—super helpful, professional, & made the whole process smooth. I also really appreciated the awesome perk of the comp service. Jonathan was fantastic—super helpful, professional, & made the whole process smooth. I also really appreciated the awesome perk of the complimentary Lyft service, which made dropping off & picking up my car so convenient. My car was serviced quickly & runs perfectly. Thank you, Jonathan, & the whole team for going above and beyond! More
I had a great experience at Joe Myers Toyota! My service advisor, Josue Hernandez, was very helpful and professional. Everyone I interacted with was friendly, and the whole process was smooth. I My service advisor, Josue Hernandez, was very helpful and professional. Everyone I interacted with was friendly, and the whole process was smooth. I came in for regular maintenance and didn’t have to wait long at all. I really appreciate the excellent service! More
Great communication. Some of the work I needed was covered by Toyota and they let me know that I wouldn’t be charged. I only paid for regular maintenance service. It pays Some of the work I needed was covered by Toyota and they let me know that I wouldn’t be charged. I only paid for regular maintenance service. It pays to take your vehicle to the dealership. More
We loved Kelvin our sales rep. Very friendly, professional and knowledgeable. The financial rep was also very nice and made it easy to understand!! Very friendly, professional and knowledgeable. The financial rep was also very nice and made it easy to understand!! More
Excellent staff with professional demeanor. Speedy response with truthfulness. Transaction took from selecting a vehicle to financing it in less than 2:30 hours. Speedy response with truthfulness. Transaction took from selecting a vehicle to financing it in less than 2:30 hours. More