Thanks to Alex Wier, who I dealt with over email to set up the deal on our camry. He was straight forward and gave me a reasonable price. I contacted several dealerships one evening and got all offers before lunch the next day. Alex's offer was the lowest so I contacted him by phone and planned to pick it up that evening. Alex was feeling under the weather so informed me that his partner Roland Charles would complete the deal when we arrived.
Roland Charles was the right man for the job. He had the Camry setting at the front of the store gassed up and ready to go. There was no "let me find the keys," or " I have to go get a paper plate," or "let me have it gassed up" He introduced himself, opened the car, showed us the selling point, which he knew well. He was ready to go at the moment we arrived, and we really appreciated it. He said that he had picked the best one out for us that was what we asked for.
We test drove and he was quiet, except when asked. He knew every control and any car question that I asked. He simply let us drive a few miles on the highway, and let us listen to the car. It really was a great test drive.
The longest amount of time, about 45 minutes, was waiting for finance. JUST sitting and waiting...
The finance guy did his usual song and dance, even though we informed him up front that we were not interested in any extended warrantees or prepaid maintenance. It was not horrible, but he was much pushier than the Honda finance guy that we bought an Accord from three weeks ago. We resented him wasting our time when we were trying to wrap it up and get home. It took about two and a half hours at the dealership. Most of this wait was caused by finance...
Roland delivered the car. It was polished like a diamond, and he took about a good 15 minutes explaining the radio to me. I had lots of questions, and he gave me precise answers and showed me how to do each thing. He also said to call or come by with any other questions that came up later.
He is a great sales person. He has been at the same dealership Eight years! Alex has been 30 years! They are the best two people to work with. I can see why they are kept by the management. It makes the dealership look good.
They honored their bid, no fees or other charges were snuck in. I felt really good dealing with these guys.
I Recommend This Dealer:
Alex Wier, Roland Charles
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