Joe Myers Toyota

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Joe Myers Toyota:
I went to Joe Meyer's Toyota on Sat. Oct 10th 2009 . I arrived at the dealership about 1:30pm and was greeted immediately by a salesman. He seemed nice and helpful. He asked me what kind of car are you looking for? I told him that we(my wife, daughter and I)are looking for a Toyota Corolla. He showed us a few cars(some were not Corollas). We didn't see any cars that we liked that much. He asked us if we would CONSIDER a 2008 Hyundai Elantra? I said yes I would CONSIDER it, but I needed to know more about the car and we have some other cars we wanted to look at(another words, go to other dealerships). He told me that he would get me some information about the car from Kelly Blue. This made me feel uncomfortable because I like to do my own research. However, I didn't want to cause problems and my wife has a friend that has the car she was told by her friend that it is a OK car. So, we took it for a test drive. We kind of liked it. It wasn't great or bad.

After the test drive we sat down with the salesman and started talking about price(at this point the salesman manager was involved and he was helpful and nice). As we were sitting there I started to do my own research on the 2008 Elantra (I used my cell phone,www.Edmunds.com). The salesman manager gave me a printout with price information on it. On this piece of paper stated that the car was $15k+ new and they were asking $13k+. I know that was incredible inflated price and I know it didn't sound even close to what the price should be.The salesman stated that he could possibly get it down to $12k(nothing down and TTL included). He went to his manager to get approval. As he went to get approval from his manager

I went back to www.edmunds.com again and this time looked up the TMV(true market value). For retail(dealership price)the website stated that the car should be about $10k+ or about $11k(with TTL) for the condition it was in(37k miles for 2008).I told both the salesman and manager that they need to do better on the price. They were both disappointed that I said that. But they were continued to work with me. Matter of fact I started filling out the credit application, but stopped until I know we could agreed on a price. As we were talking another sales manager(Robert) came over to try and help. At this point we have been at the dealership for 3 hrs. We were both tired(so was our daughter). Robert, asked if he could helped. I didn't feel like explaining myself to a another person or going through the sales process with another person and I didn't understand he was coming to help now. All I needed was one person. Now, there are three of them. I told Robert that I wanted the car for $10.5k or we are walking. He RUDELY said,"then LEAVE"!!!I was shocked, I said I am sorry we could not work out a deal and went to shake his hand. He looked at me like he wanted to KILL me and he didn't even shake my hand. I didn't understand his behavior. He then again stated VERY RUDELY and HOSTILELY, LEAVE. (At this point my wife was scared. she got up with my daughter and walk a safe distance away). I said I am leaving. I then started walking towards the door to leave. When I go about 20ft away I turned to him and told him that I can't believe you treat your customers this way. He started charging towards me throwing chairs out his way and he got in my face. At this point I was scared and didn't understand what was going on. There was no cause for this behavior and I never have experience this before. I told him to get away from me, I am leaving. I didn't want to turn my back on this guy because I was scared what he would do. However, I wanted to get out there as quickly as possible. I reluctantly turned and started walking towards the door again. I walked about 10 ft. and then looked over my shoulder to keep an eye on Robert. He was right behind me, about 8 to 10 inches from me. I turned and confronted him and told him to get away again. He took a step forward and I pushed him and told him to leave me alone. I am leaving. I was afraid he was going to jump me if I turned my back to him.
By this time I was screaming at him and everyone in the dealership was looking at us. This happened in front of my wife and six year old daughter. This is not what a six year should see in a place of business.
I luckily got out with out any other physical confrontations, but I am still confused about what happened. We need another car, but now I am afraid to go to another dealership because of this event. I would not recommend this dealership.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Joe Myers Toyota:
I went to Joe Myers Toyota on March 17,2009 for a break inspection before I go to Spring Break. It took the 2 and 1/2 hrs for the service. Steven tells me he will call and let me know what happen to my break. It take him 2 and 1/2 hrs and I didn't receive any call. I have to call the dealer myself to check the status of the car.
Steven told me the break in my car are ok to drive. So I trusted him. Until yesterday 3-29-9, the engine light in my car is on. I bring my car to Joe Myers Toyota this morning to check out for the engine light. Ken Braud helped me today and mention that my break need to be replace. I was shock and told him that I bring my car in 2 weeks ago for a break inspection and the advisor " Steven" said the break is still good and don't need to be replace yet. What kind of a service is this? Can the break in my car worn out in 2 weeks? I don't think is possible.
The guy help me today didn't even look at the history of maintenance of the car. I always bring my car to same dealership for maintain. This is terrible customer service. I trusted this dealership, but after this incident. I don't recommend any people come to the dealership anymore. I could get into an accident on my vacation and injury because of bad break. I bring my car in early in the morning at 7:37 and wait for 2 hours until the guy told me about the engine light and the break problem .
I am disappointed about this dealership. How could the technician do such a sloppy job of inspected the break. When the customer specific come in the for that reason. I very mad at the manager on duty didn't come out of his office and apologize to me about their mistake.

Do you think this is good customer service? This is some body life that is endanger that we talking about? If the engine light never pop up and I don't go to the dealership until my maintenance is due. I drive a long distance to go to school and work everyday. I can at risk with my life at anytime when I get into the car.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Joe Myers Toyota:
Joe Meyer like to play game. Most vehicles they advertised are not there any more. They use a bait to lure you in and then try to sell you something different. The manager treats you like you are an idiot. They are not very honest with you. Some of the managers seem to be very arrogant. I have bought a Toyota there once in 2003 and this time they really pissed me off and we end up bought the car from Beck and Masten and they were very professional and pleasant to deal with. I will not recommend Joe Meyer.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Joe Myers Toyota:
i recently bought a used 2005 mazda3 hatchback which i am absolutely in love with, but as a girl in her early 20s i was blindsided when i returned home and when my father was going through the paper work he noticed that they tacked on an extra 600 for an anti theft etching which was explained to me as being free, also i was told my extended warranty would be 1300, and looking at the paper work it actually costed me 2100, its unfortunate because i trusted them, they seemed like nice people but ive learned my lesson. make sure if you buy a car there you read through and get an explanation of every single charge, over all they were friendly and courteous but i feel duped.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Joe Myers Toyota:
After giving my information to the sales person I told him not to run my credit because I don't want a hit and I didn't sign any paper, I told him that my credit is in 750 and financing shouldn't be any problem. I am trying to purchases a house the reason I didn't want someone to check my credit for no reason,,,, Later on I received a later from my credit monitoring server notifying me of a credit check hit history by this dealer. "Joe Meyer Toyota"

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Joe Myers Toyota:
I used to work there so now that i no longer do i can tell you how they do business. It really is policy to screw over the customer. In the service department they will try to sell you things you have absoloutely no need for whether it be a filter, belt, ect. All dealerships are really pretty shady but this one goes above and beyond. I was not a car salesman but i talked to them on a daily basis and they were to sell a car by any means, whether that meant lying or any other method. You will be much happier in the future if you buy your car at another dealership, you will not get the best price here and they will get the best of you, take it from someone whos job was to screw over the customer.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Joe Myers Toyota:
Joe Meyers Toyota - BEWARE: I would not buy a new car or truck from this dealer!

Overall I found that the sales department is dishonest and
they try to trick the customers into spending more that they should, for example:

When I was buying my new Corolla they dated the contracts 3 days ahead of the current date. For those of you that don't know. State law allows anyone to get out of a contract if you change your mind within 3 days. But this dealer tried to change the date but I caught it and made them correct it.

The second item I have to mention is that the finance director stated that
Toyota Corporation does not have any extended warranties but that the dealer can sell me a overpriced extended warranty from some off the wall company. In my opinion the dealership lied to me. I would not recommend
doing business with them. I will not buy another Toyota from them or recommend them to anyone.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Joe Myers Toyota:
DO NOT GIVE THEM YOUR PHONE NUMBER, Don't even go there!!!!- they must not coordinate their groups. I told them i had purchased another car, and they called at least twice a month.

On a seperate matter- I went to negotiate on a tacoma. we did not agree on a price- "the manager" was a complete D1ck-head and ended the conversation on an angry note and even proceeded to curse at me. Nice way to get me to come back in the future.....

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Joe Myers Toyota:
We are a mature couple who bought a car there for our daughter. My wife and I went there Thursday night to check out Corolla's and that's all we were interested in. They tried the switch technique and I steered them right back to the Corolla, and made it very clear that is what we would buy - PERIOD. I made this visit ahead of time because I would be gone Saturday and my wife and daughter would return there on Sat morning. It should have been a straight-forward deal, since all they had to do was pick out the color and write a check, and we were paying cash.
I left for Dallas Saturday morning and bought a new Honda Civic there and was in the dealership for 30 minutes total. My wife and daughter were at Joe Meyers Toyota for over THREE HOURS!!! Quite a difference, eh?
She wrote a check for $11k and I just tried to call them to see if the check presented any problem for them because it still hasn't cleared. First I was grilled about who I wanted to talk to and was told there were seven people in finance, and none of them were managers. I was forwarded and the man who answered said he was with a customer and hung up. I called back and asked to speak to anyone in finance who could talk on the phone. I got an answering machine. I called back and asked for the same thing again, and again got an answering machine. I called back and asked the operator if she wanted to write down a message for them since she didn't seem to be able to connect me to a live person who could talk on the phone. You guessed it! Answering machine. After fifteen full minutes of trying to reach anyone in their finance department, I gave up. If the check was a problem, then let them deal with it!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Joe Myers Toyota:
We purchased a Landcruiser from this dealership. This was the worst car buying experience that we have ever had. The sales manager was rude, arrogant and attempted to "bait & switch." We love Toyotas & Lexus and only bought the vehicle for this reason. Currently in the market for another Toyota and I would never recommend this dealership. The dealership is filthy and had trash thrown throughout the carpet stained showroom. The entire place needs a makeover. Avoid at all cost. Landcruiser runs excellent, but what else would you expect from a Toyota.

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