Read Reviews Joe Myers Toyota

Joe Myers Toyota

Joe Myers Toyota

19010 Northwest Highway
Houston, Texas 77065


(281) 890-8700

Joe Myers Toyota
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    3.6
  • Quality of Work:

    4.1
  • Friendliness:

    3.8
  • Overall Experience:

    3.6
  • Pricing:

    3.9

24-Month Rating

based on 40 reviews

3.8

3.8 out of 5

65 lifetime reviews

Joe Myers Toyota

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jamesbond1234
5/14/2013 4:18:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adam Bekkali
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Myers Toyota:

I did purchase nor than 10 car in the last 15 years from different dealers in Houston. My experience this time was amazing and exceed all my expectation . Adam Bekkali was and amazing sales person went far and beyond just selling a car he followed me home and show me everything about my car. I was speechless about his attitude and specially I was there till after 9 pm. Adam Bekkali did show me that there is some people who care about the person not only just a sale. definitely I will recommend adam as sale person to all my friends . God bless you Adam Bekkali.

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mm69
5/9/2013 12:31:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Pat Reed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Myers Toyota:

Munoz: Have dealt with lot of used dealerships over the years. Joe Meyers Toyota is by far the best in price service and selection. So go check them out everyone that is looking far a nice used ride with low miles and good condition and Mr Pat Reed with Joe Meyers Toyota at 19010 North West Fry Jersey village, Houston Tx. Thanks again Joe Meyers Toyota, The MUNOZ family sends our appreciation.

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kapdavis
5/6/2013 2:17:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Used Car Manager (Not sure of name) and Internet Sales Manager (Gabe)
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.8

My Review Of Joe Myers Toyota:

The customer service at this dealership was well below average. I went in to try and purchase a new Toyota and trade in my Dodge. The online salesman did not call me back to let me know any of the details (this was after I had gone to the dealership, in person). I eventually had to call him back, 3 days later. I finally heard from him on the third day, and then, he couldn't give me any details. He said that he needed some other information from me (mind you, I had already asked him if he needed any paperwork from me before I came the first time). I waited another 2 days, and still no return phone call with any information. I go to the dealership Saturday morning, and the salesman was working with a customer. He took me over to the used lot and asked the used car manager to work with us. This is where the real drama began! This salesman acted like he didn't want to help us. He was very rude from the beginning. We walked outside to look at vehicles, and he went in the opposite direction. We didn't even see him for 15 minutes. When we did finally see him again, another salesman was already helping us (this salesman was great). The used car sales manager then blurted out some rude comments to us and walked away, while waving his hand at us in disgust. I will never go back here or recommend them to anyon; and I didn't buy a car from them either!

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lt73
4/12/2013 11:17:27 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry Rocco
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Myers Toyota:

The dealership had a huge selection of used and new vehicles. I was able to browse the inventory without being hassled or pressured. Got really good value for my trade-in and left with a low-mileage Highlander. Definitely will be purchasing my next vehicle from Joe Myers Toyota as well, they have a life-long customer.

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linzy85
3/30/2013 10:01:31 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
None
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Joe Myers Toyota:

Terrible service!! We went there to trade in a vehicle and get a Toyota tundra and we received no service! There were salesman sitting on the steps talking to each other and not helping us!

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Willybug
3/27/2013 11:43:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Alex Argueta
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.7

My Review Of Joe Myers Toyota:

Sale lost because of disrespect and management follow up.I purchased 2 cars prior to this incident. I guess it is what is.you need to take care of potential customers

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EmilySummer
2/24/2013 5:18:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Paul Benson & The Internet Sales Manager
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Joe Myers Toyota:

Salesman and manager attempted to bully/intimidate me into buying car. 1st - told me they had a car in stock over the phone. When I arrived, instead showed car I didn't ask to see. 2nd - didnt actually have car I asked for. 3rd- tried to trick me into buying car by avoiding questions about price and simply asked "is this the car you want to own". 4th - After i said depends on price, very aggressive and rude manager came in, tried to force a deposit on a car I didn't agree to. I couldn't run away fast enough. When I said politely said no, manager stomped off without further acknowledgment. Would have considered purchasing had the service not been so hostile. Bought same car at Sterling Mccall Toyota instead, for a higher price (almost 1000 dollar difference), just to avoid interacting with these bullies.

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Foreverle
1/18/2013 12:24:05 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian Mertz and Cesar Vivas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Myers Toyota:

I went to Joe Meyers several times and I found that their customer service is the best. My brother brought his car here and recommended it to me and I am pleased by the way they do their job. Brian updated me on everything that was going on so i wont have call in to check. He was kind enough to give me different options so that I can get a car I wanted. Even though, i didnt get the exact one i came there for in the first place. I went back and while Brian was occupied, Cesar didn't hesitate to help me. 2 hours and 30 minutes later, i got a great car with a great price. Brian and Cesar were giving me the best attention and great customer service. All the staff there were also very friendly. I would definitely recommend this place and especially these salesmen!

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Tonyarivas
1/14/2013 3:00:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Kevin
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    2.0

My Review Of Joe Myers Toyota:

The third car that we have bought from Joe Myers in the past year and now we get the run around with the service department when the car wont start for the third time in a month. The business ethics of this dealership leave much to be desired. The car has been in the shop twice already for the same problem and now my daughter is stranded on her first day back at school.

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ShaunJohn
12/20/2012 9:55:37 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
6
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Joe Myers Toyota:

Never buy a used or new car from this company. I was lied to from the beginning of the purchase of my used vechical and now it needs costly repairs. The ac just went out and I recently bought this vechical. When I called them about this They made me feel that I was going to have to pay for this repair and I am not willing to do that at all. Also on the car fax it stated the breaks and belts were replaced, however they are sqeaking badly indicating that they were not. I am not paying to fix any of these repairs. Also when I saw the vechical online it stated it hat 70,812 miles and it actually had 10,000 more miles 80,712. I feel I brought the car back questioning about the breaks and me and the sales me went on a test drive again and the breaks did not sqeak at that time and did not even offer to have the service department to look at it. His name was Willam Lomax. Never do business with this company they will rip you off!

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