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John Eagle Acura

Houston, TX

2.0
702 Reviews

16015 Katy Freeway

Houston, TX

77094

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702 Reviews of John Eagle Acura

May 06, 2019

Stress free car buying Keivan was a pleasure to work with throughout the entire process. German was upfront & honest which kept it stress-free. Edgar was thorough in ensurin More

by JFletch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Lopez, German Fuentes, Keivan Esfandiari, Jesus Montes
May 07, 2019 -

John Eagle Acura responded

JFletch, thank you for stopping by to share a note and mention of working with Keivan, Edgar, German and Jesus! We greatly appreciate your praise and look forward to serving you additionally when the time comes. Best wishes!

May 01, 2019

Warranty work Scott Shelly did an amazing job! Thorough, great communication and got us in last minute. Above and beyond. This is why I buy Acura ! Scott was aweso More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shelly , John Eagle Acura
May 02, 2019 -

John Eagle Acura responded

Connie, thank you for choosing JEA for your warranty work! We're pleased to hear that Scott was a pleasure to work with. Thank you for taking the time to note the experience. See you next time!

May 01, 2019

Standard Maintenance I would highly recommend this dealership for service. Jarrett was my advisor and he did an excellent job explaining what needed to be done and the co More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett
May 02, 2019 -

John Eagle Acura responded

Thank you for the kind note and endorsement of Jarrett! We are pleased to hear that your experience was 5-star overall. See you next time! Thanks again.

May 01, 2019

Responsive Professional in the way the serve their clients. An overall positive experience. All the staff stayed late to finish the deal. I would recommend John More

by Dabulls006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel, John Eagle Acura
May 02, 2019 -

John Eagle Acura responded

Dabulls006, thank you for sharing praise and note mentioning you recent experiences with us! We appreciate your feedback and look forward to serving you additionally! Thanks again.

April 30, 2019

Yukon Abba did a fantastic job selling me a vehicle I’ve been shopping for a long time at a very competitive price. I will gladly suggest this dealership an More

by Car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abba Toure
Apr 30, 2019 -

John Eagle Acura responded

Thank you for taking a moment to leave us a note and let us know everything went well. We appreciate your feedback and look forward to serving you next time! Thanks again!

April 30, 2019

Outstanding service. Timely, courteous, comfortable waiting. Outstanding service, timely, courteous. Waiting space comfortable and hospitable. Jesus friendly and helpful. TJ helped with my original lease. Helpe More

by Piper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Morin, Jesus Montes
Apr 30, 2019 -

John Eagle Acura responded

Piper, thank you for sharing a note and letting us know everything went smoothly. We appreciate your feedback and look forward to serving you next time! Thanks again!

April 30, 2019

Service experience Great service, recall was handled swiftly, everybody was very friendly, the loaner car was icing on the cake! Jackie York of service department was g More

by Acuratlx1434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Eagle Acura
Apr 30, 2019 -

John Eagle Acura responded

We appreciate the note and pleased to hear Jackie was great! See you next time. Thanks again!

April 30, 2019

Great Service from Andres Charry We had an urgent and unexpected issue with our MDX. Andres helped us through the issue from beginning to end, including a loaner vehicle, and had the More

by PD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Charry
May 06, 2019 -

John Eagle Acura responded

PD, thank you for your kind note and mention of working with Andres! We're pleased to hear that your experience was 5-star. See you next time. Thanks again!

April 30, 2019

No pressure. Everyone was fantastic from the s as leaman to the finance advisor. Everything was fast and efficient. Wished I had received more for trade in. More

by stgemme53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance, Dena Blue
Apr 30, 2019 -

John Eagle Acura responded

stgemme53, we appreciate your endorsement of the experience from beginning to end. Let us know when we may serve you next. Thanks again!

April 24, 2019

Nice and friendly stall John Eagle has a great service staff and very knowledgeable and friendly. Always someone is there to greet you when you walk in the door. More

by rtezino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar , Eric Younger, Jesus Montes
Apr 25, 2019 -

John Eagle Acura responded

Rtezino, thank you for the kind note and mention of our knowledgeable and friendly staff! We appreciate your endorsement and look forward to serving you additionally next time! Thanks again.

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