
John Eagle Acura
Houston, TX
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703 Reviews of John Eagle Acura
Recall s rvice Khan VU is my service manager . He is awesome and takes good care of his customers. Khan demonstrates a supreme customer service. Great to have khan a Khan VU is my service manager . He is awesome and takes good care of his customers. Khan demonstrates a supreme customer service. Great to have khan as my service advisor More
Excellent service You are treated with respect. The staff tell you how long they estimate to work on your car and try to finish before the estimated time. You are tre You are treated with respect. The staff tell you how long they estimate to work on your car and try to finish before the estimated time. You are treated with friendliness, respect and excellence. More
Flexible, reliable, and honest Jarrett does a great job finding a time when I need service for my Acura. He always can find a good time that works for my schedule and if needed, pro Jarrett does a great job finding a time when I need service for my Acura. He always can find a good time that works for my schedule and if needed, provides a loaner Acura so I can continue my work day while the car is being serviced (usually for oil changes). Highly recommend John Eagle Acura! More
2019 MDX Thom was great and very friendly, the sales man Ali was funny and did ok but he acted like we didn’t know what we were talking about when I brought fa Thom was great and very friendly, the sales man Ali was funny and did ok but he acted like we didn’t know what we were talking about when I brought facts up about the sale and our trade in. He was getting angry at the end when he figured out I knew what I was talking about and knew he wasn’t going to get over on me on the sale. For being the biggest dealer in the country I figured the negations would have been a lot simpler. More
Professional,courteous, time efficient I wanted a small used vehicle for a work commuter. I found it at John Eagle Accura. From the time I walked into the showroom I was met by a professio I wanted a small used vehicle for a work commuter. I found it at John Eagle Accura. From the time I walked into the showroom I was met by a professional and courteous salesman who didn’t try to high pressure me. The price was as advertised in Facebook Market and all business was straight forward. I would definitely deal with this dealership again given the chance. More
JaVon was just who we needed I came in with my wife to buy an Acura MDX. We have always been Honda lovers and wanted to extend the love to the luxury line. JaVon helped us make th I came in with my wife to buy an Acura MDX. We have always been Honda lovers and wanted to extend the love to the luxury line. JaVon helped us make that experience count. He never gave up and was helpful in navigating the selection and buying process. I truly recommend him to any buyer out there. More
Details lacking Finance department put the wrong vin number on my documentation. Fortunately the client (me) caught this even before I took possession of the car. Th Finance department put the wrong vin number on my documentation. Fortunately the client (me) caught this even before I took possession of the car. They did a nice job of putting on the window film. They failed to fill the car with gas as promised. Upon inspection of the vehicle, I found the trunk interior to be wet from the power washing they did. Had them go and dry it out. They had to go and hunt down the second key and manual why I waited. They had 2 days to prep this car. Why was none of this done before I arrived at the dealership? More
Fast easy and good service Working with Thuc Vu was easy and very pleasant. I highly recommend anyone looking for a car to use him. Thanks Thuc, I love my new Acura RDX! Working with Thuc Vu was easy and very pleasant. I highly recommend anyone looking for a car to use him. Thanks Thuc, I love my new Acura RDX! More
Class A. Customer Service! I went into John Eagle Acura to purchase a Vehicle. The entire experience was phenomenal. Seydou the Salesman and Edgar the finance Manager handled th I went into John Eagle Acura to purchase a Vehicle. The entire experience was phenomenal. Seydou the Salesman and Edgar the finance Manager handled the entire experience exceptional. I will be a lifetime customer and refer my friends and family to John Eagle Acura. More
Service Department Just had my Acura serviced. Excellent Serice as always. I use Jackie York. He is very responsive always. He keeps me up to date on the status of my ve Just had my Acura serviced. Excellent Serice as always. I use Jackie York. He is very responsive always. He keeps me up to date on the status of my vehicle. I like the new text feature on the device updates too. More