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John Eagle Honda of Dallas
Dallas, TX
3,167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,167 Reviews of John Eagle Honda of Dallas
July 23, 2025
Morgan Townsend did an excellent job helping us find a car after our 2021 Passport was totaled by the insurance company. Also Jishai Lawrence did an excellent job helping us with the finances and the w car after our 2021 Passport was totaled by the insurance company. Also Jishai Lawrence did an excellent job helping us with the finances and the warranty purchase. Travis Porter has done a fantastic job of helping us with several issues that needed attention after we took delivery. It does seem that the Honda Certification for a pre-owned car was rushed a bit. However, Travis had done a great job of taking care of a few issues! Thanks to you all! Gary and Susan Bauer More
by Bauers
Employees Worked With
Morgan Townsend, Travis Porter and Jishai Lawrence
July 17, 2025
This is my fifth Honda CR-V I have leased from this dealership. They have always treated me well, from management to finance to "my man" Mark Shipman! The only thing that needs to be streamlined is g dealership. They have always treated me well, from management to finance to "my man" Mark Shipman! The only thing that needs to be streamlined is getting in and getting out with the closing. It should not take 2.5 hours after everything had been agreed to. We agreed on 7/13/25 and I had an appointment the next day 7/14/25 at 10a to close and pick up the car. Finally at 12:30p I was driving off the lot. There was a lot of confusion on their end. More
by MPG
Employees Worked With
Mark Shipman
July 16, 2025
It was a pleasure to be there. Stanton Stone was helpful and kind. The dealership areas were clean and comfortable. Excellent service! Stanton Stone was helpful and kind. The dealership areas were clean and comfortable. Excellent service! More
by Baby Ruth
Employees Worked With
Stanton Stone
July 16, 2025
A warning light appeared signaling low tire pressure. I immediately went to John Eagle Honda without an appointment and they replaced the tire in 1.5 hours.Great service! I immediately went to John Eagle Honda without an appointment and they replaced the tire in 1.5 hours.Great service! More
by buffgirl69
Employees Worked With
Greg Fine
July 16, 2025
Worst car buying experience ever! ! I purchased a new car and traded mine in at this dealership. It has been 19 days since that transaction took place and my loan on the trade-in has ! I purchased a new car and traded mine in at this dealership. It has been 19 days since that transaction took place and my loan on the trade-in has yet to be paid off and I’m currently past due on my payment. Jishai in the finance office has no sense of urgency in getting this handled. He ignores messages from me and he no longer answers his phone. I tried calling to speak with Ron (the dealership manager) and I get transferred to random people’s voice mails. I was told two days ago that they would be overnighting a check that day and would be provided tracking. I never got a tracking number and now I’m told the check wasn’t sent until yesterday. I asked for tracking repeatedly, and now I’m told that tracking won’t be available until after 1 today. Still have no tracking information. I have never been treated so badly by a car dealership and I WILL NEVER buy another thing from this dealership. I have owned Hondas for 38 years and this dealership will never receive another dime from me as long as I live. I will also tell everyone I know how awful it is. More
by Unhappy Customer
Employees Worked With
Eric (Sales), Jishai (Finance), Vartan Mikhitarov
July 15, 2025
Was not going to write a review but I keep getting emails so I’m providing my feedback. Your finance team needs more experience and needs to communicate better with customers. Sales is providing false inform so I’m providing my feedback. Your finance team needs more experience and needs to communicate better with customers. Sales is providing false information about cars. Service team keeps brushing off important repair concerns. Bad experience. Won’t be coming back. More
by jgonzalez.1997
Employees Worked With
Luis Flores, Michael Ackels
July 11, 2025
We are a 9x repeat customer and wouldn't buy a car from anyone but Mark Shipman. This whole team is exceptional! Appreciate the attention we receive and the welcoming atmosphere. Such a knowledgeable, i anyone but Mark Shipman. This whole team is exceptional! Appreciate the attention we receive and the welcoming atmosphere. Such a knowledgeable, interested atmosphere. More
by mariasalczynski
Employees Worked With
Mark Shipman
July 11, 2025
the associate was very knowledgeable and explained the process of having my car serviced and understood the declined services. Process was done in a timely manner. process of having my car serviced and understood the declined services. Process was done in a timely manner. More
by michellet.0316
Employees Worked With
Joel Vargas
July 11, 2025
I recently purchased a vehicle from Jhon Eagle Honda of Dallas and I had an excellent experience thanks to Ben. From the moment I walked in, he was friendly, professional, and helpful. He listened to what Dallas and I had an excellent experience thanks to Ben. From the moment I walked in, he was friendly, professional, and helpful. He listened to what I was looking for, answered all my questions, and made the entire process smooth and stress-fre. Thank you! More
by Ade
Employees Worked With
Ben
