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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.9
1,488 Reviews

1,488 Reviews of John Eagle Honda of Dallas - Service Center

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October 15, 2024

They are great! Very kind and professional. Also, very nice facility with great amenities. I would recommend them family and friends. More

by Callybets1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
Oct 16, 2024 -

John Eagle Honda of Dallas responded

Thank you for the recommendation, Cally! We're thrilled to hear that you enjoyed your experience at John Eagle Honda of Dallas. We look forward to welcoming your family and friends in the future!

October 12, 2024

Service is fast & friendly. Gabriel is knowledgeable and helps guide us through additional repair recommended. More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
Oct 14, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience! We're delighted to hear that Gabriel provided fast and friendly service at John Eagle Honda of Dallas. We appreciate your feedback and look forward to assisting you again in the future!

October 11, 2024

Let me start by saying that from the very beginning, the Honda team did an excellent job, specifically, my Advisor, Edgar! Edgar provided me with quick updates and made my experience with you a very ple More

by Mckinneylaura3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
Oct 14, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that Edgar and the team at John Eagle Honda of Dallas made your experience so pleasant! It's great to know you felt well-supported throughout, even on his day off. Thank you for recommending us, and we're here whenever you need assistance in the future!

October 10, 2024

I like going there because I get the best treatment Joel is the best always so professional, respectful and so nice 👍🏼 More

by ivega215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that Joel consistently provides you with the best treatment at John Eagle Honda of Dallas! Thank you for sharing your experience, and we look forward to seeing you again soon.

October 10, 2024

Edgar was very thorough and honest. I had to postpone doing business, but likely will later. More

by Lawrence Cottle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez
Oct 11, 2024 -

John Eagle Honda of Dallas responded

We're glad to hear that Edgar provided you with thorough and honest service. We understand that sometimes plans change, and we appreciate your consideration. When you're ready to proceed, we'll be here to assist you. Looking forward to working with you in the future!

October 09, 2024

Great experience, Shawna was very helpful, friendly and very professional. Nice and clean waiting area and the cappuccino was excellent. More

by Marina IReilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna Jameson 5 stars
Oct 10, 2024 -

John Eagle Honda of Dallas responded

We're thrilled to hear that Shawna provided helpful, friendly, and professional service here at John Eagle Honda of Dallas. It's also wonderful to know you enjoyed the clean waiting area and the cappuccino! We look forward to welcoming you back for your next visit.

October 07, 2024

The service advisor took care of me in a promptly and professional way. He listen to my needs and address them. He also recommend some additional services my vehicle might need, but I refuse them at the More

by denisseb2179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

John Eagle Honda of Dallas responded

Thanks for the 5 stars, Denis! We love to hear that our service advisor provided prompt and professional care during your visit at John Eagle Honda of Dallas. It's great to know he listened attentively and addressed your needs. Thank you for sharing this feedback!

October 05, 2024

My oil change was fast, and the service was very professional. Thank you for an outstanding job! More

by joe_c_reyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Oct 07, 2024 -

John Eagle Honda of Dallas responded

You're most welcome, Joe! Thank YOU for leaving John Eagle Honda of Dallas your 5-star review. It's a pleasure to provide top-notch service to our valued customers. Stop by again soon!

October 05, 2024

I would like to say that my Advisor, Edgar was amazing! He kept me updated every step of the repair process. He went the extra mile in assisting me on his day off to ensure I was taken care of today. I co More

by Mckinneylaura3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Oct 07, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing such a glowing review! We're delighted to hear that Edgar went above and beyond during your visit at John Eagle Honda of Dallas. We'll be sure to pass along your kind words, and we appreciate the recognition of our team's efforts in providing exceptional service.

October 03, 2024

They pored some RED paint on the car windshield and I am not able to erase it. It looks very ugly. I noticed it after reaching home. Looks like service is done carelessly. Also they are judging if "brea More

by Bala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel savala
Oct 04, 2024 -

John Eagle Honda of Dallas responded

Hello Bala, I'm sorry to hear about the issues with your windshield and concerns regarding the brake engine fluid assessment. We strive for thorough service, so it's disappointing to learn we may have fallen short here. Please reach out at your convenience so we can address these matters directly and ensure a resolution that meets your expectations. Best, Marcus Yates myates@eaglehonda.com Service Manager