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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.9
1,488 Reviews
Call Service Center (214) 531-3196

1,488 Reviews of John Eagle Honda of Dallas - Service Center

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October 02, 2024

Wonderful service team. Shanna is so professional, knowledgeable and stayed in touch during repair. Made process a breeze More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna in service and Robert the driver
Report | Print
Oct 02, 2024 -

John Eagle Honda of Dallas responded

It was our pleasure! It's great to hear that Shanna and our service team at John Eagle Honda of Dallas made your repair process smooth and easy. Thanks for sharing your positive experience!

October 01, 2024

Prompt, detailed oriented, and did exactly what I asked them to do. Couldn’t be happier…. More

by Charles cranford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennyfer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

John Eagle Honda of Dallas responded

Thank you for your feedback! We're thrilled to hear that you had a prompt and detail-oriented experience. It's always our goal to meet our customers' needs exactly as requested. Thanks for choosing John Eagle Honda of Dallas!

October 01, 2024

Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyssa Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennyfer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cafferata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

John Eagle Honda of Dallas responded

David, we're delighted to hear that everything was great during your visit to John Eagle Honda of Dallas! Thanks for the feedback!

September 28, 2024

Edgar at Honda was courteous and addressed my car issues quickly. I’m happy with service. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Sep 30, 2024 -

John Eagle Honda of Dallas responded

We truly appreciate you taking the time to write such a nice review, and trusting the John Eagle Honda of Dallas team to handle your service needs. Swing by again soon!

September 28, 2024

The Service Dept. is very responsive and efficient at John Eagle. Edgar, my advisor, always keeps me up on what the car needs and explains why. He also tries to help More

by Anne Slaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez
Report | Print
Sep 30, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with us, Anne! We're delighted to hear that Edgar and the rest of our Service Department provided responsive and efficient service. It's great to know that Edgar keeps you informed about your car's needs and ensures you have a comfortable experience during your visits.

September 27, 2024

Quick and easy process plus the coffee machine was excellent. Love coming to John eagle Honda. More

by Calderonjennifer74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyssa Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennyfer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

John Eagle Honda of Dallas responded

We love having you over! Thank you so much for your confidence in our team and for taking the time to leave a 5-star review. We'll continue to provide the best possible experiences for you down the road!

September 24, 2024

Always great service and always very fast. They always keep me updated throughout the whole process More

by johnnyhgaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

John Eagle Honda of Dallas responded

It was our pleasure, Johnny! We're happy to know that Mark and our team at John Eagle Honda of Dallas provided you with a swift and professional service. Thanks for sharing your experience!

September 21, 2024

The service team was great. Ask for Shawna, she was exceptional. I had a check engine light on, needed new tires and an oil change. They fixed the light without charging me an a More

by Futbol1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vartan Mikhitarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna
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Sep 23, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with John Eagle Honda of Dallas! We're glad to hear Shawna and the service team took good care of most of your needs. We'll make sure to address the oil change concern internally. Please use the contact below to reach me if you wish to address your concerns regarding the oil change in further detail. Best, Marcus Yates myates@eaglehonda.com Service Manager

September 20, 2024

Good customer service, very nice people and knowledgeable of their job. Highly recommend this place More

by Tencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Ruiz
Report | Print
Sep 23, 2024 -

John Eagle Honda of Dallas responded

Thanks for trusting our team with your vehicle, Tencia! We want our customers to have confidence in us and in their ride after their service. Stop by John Eagle Honda of Dallas again soon!

September 20, 2024

I feel confident that my car is in good hands. I know that the information that I’m given is accurate. More

by Egmtzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Sep 23, 2024 -

John Eagle Honda of Dallas responded

Thank you for your trust! We're glad to hear that John Eagle Honda of Dallas has earned your confidence and provided accurate information. Safe driving!

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