John Eagle Sport City Toyota Scion

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of John Eagle Sport City Toyota Scion:
All was good until the sales manager was brought into the picture. I was able to test drive the vehicle and was quite impressed. I would have made a purchase if they were willing to sell it at a reasonable price. My family and I sat down for negotiating the price and told the salesman we wanted to trade in our vehicle using the TX AirCheck voucher. The salesman said he had not seen this before and asked to take the information to his manager. This was a big mistake...we let him see our voucher letter and the voucher itself. Negotiations practically did not exist with this sales manager as he seemed to only want to sell the car for sticker price. My family and I said we were going to leave if that was the case. However, since he was holding on to our voucher, we couldn't really leave without it. After several attempts of asking for our papers back, he yelled at us and asked to be given some "courtesy" as he gave us. After his tirade, he threw our papers to the table as his way of telling us we could leave. Not only was he rude, but he was also disrespectful. He belittled my family and me in front of his staff and made a stereotypical racist remark. Needless to say, I will never step foot into this dealership again.

Save yourself time and frustration and avoid this dealership!

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of John Eagle Sport City Toyota Scion:
worst experience ever! did not buy a car from them. too many bad things to list here. run away from this dealer! two weeks working with them and could not make a deal. went across the street to Rusty Wallis VW and had a deal done in less than 5 hours!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of John Eagle Sport City Toyota Scion:
My trade-in was being driven by someone on the tollway and not paying the toll. I got a bill for the charges, told them I had sold the car to Sport-City. Called Sport-City, they said they would handle it. Received two more bills from NTTA, called Sport-City again, same thing. I bought my car from them in February and it is the middle of September!! This is such a hassle for me and for no good reason except Sport-City did not do what they were supposed to. I am not pleased with my visit to the City, Sport City that is, and I regret doing business with them and will not do so again

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