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John Elway Chevrolet
Englewood, CO
245 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 245 reviews
April 18, 2024
Not very happy about the truck that I bought. Has an coolant leak that I can’t find. Needs front end work. I replaced the thermostat. Has an coolant leak that I can’t find. Needs front end work. I replaced the thermostat. More
by curt.hoedel
Employees Worked With
Thomas Jordan
Helpful December 07, 2023
My purchase experience was long and drawn out simply because of production issues with a new model from GM -- From the day I put my deposit down to when I picked up the vehicle, and dealing with several because of production issues with a new model from GM -- From the day I put my deposit down to when I picked up the vehicle, and dealing with several individuals, service was exceptional. Also, while we didn't have anything in writing and the vehicle I got was in high demand, there was no last minute market adjustment or other nonsense which was very much appreciated. In particular my salesperson, Chris Burnham, was responsive, patient and went the extra mile to keep me informed and take great care of me. More
by Bigsprinter
Employees Worked With
Christopher Burnham
October 15, 2023
Poor customer service. Over the course of nearly two weeks of correspondence there was no action taken by sales to complete the transaction. They market vehicles far outsid Over the course of nearly two weeks of correspondence there was no action taken by sales to complete the transaction. They market vehicles far outside of their location and then fail to act on any of the leads. Lack of communication where the customer is alway in pursuit is not how you make people feel valued. Even emailed the internet director and received no response. Just a total failure in service and communication. More
by larrybrwn
Employees Worked With
Not Listed
July 26, 2023
My salesman, Jonah Herndon was fantastic! He worked really hard and got me in the truck I wanted. He was also energetic, polite, knowledgeable, and a go getter. I would recommend him to my He worked really hard and got me in the truck I wanted. He was also energetic, polite, knowledgeable, and a go getter. I would recommend him to my friends. More
by Jeffakin1973
Employees Worked With
Jonah Herndon - 5 stars
June 15, 2023
Z was the best. She got me into a Cadillac escilade that I dearly love. Everyone was very professional and nice to us. She got me into a Cadillac escilade that I dearly love. Everyone was very professional and nice to us. More
by fernau.sandie
Employees Worked With
Z in sales
June 12, 2023
Truly one of the best and most helpful sales crew CO has to offer! After being sold a car that couldn't pass inspection by a local Toyota dealership, I was recommended to John Elway. Not only was the proces to offer! After being sold a car that couldn't pass inspection by a local Toyota dealership, I was recommended to John Elway. Not only was the process for finding a car within my price range extremely fast, but the care that was shown into making sure the car was up to par in terms of safety was second to none. Im extremely pleased with my purchase and would recommend this dealership to anybody who wants to do business with good people you can trust and have your best interest, this is the place! Also, I would really like to thank the used car manager Keith Peers as he showed the utmost respect to my mom and I during the sales process. Truly a stand up guy and somebody I would recommend to anybody who is looking for honesty and reliability with cars. Overall an amazing experience, thank you to everybody in the dealership! More
by Amir C
Employees Worked With
AJ Guanella, Keith Peer
April 22, 2023
Best experience ever! ! Highly recommended!Trevor in sales , Tony in finance caring professional! The BEST!!! ! Highly recommended!Trevor in sales , Tony in finance caring professional! The BEST!!! More
by Mr.xxxx
Employees Worked With
Tony Gomez and Trevor Green, Jason Bobbitt
March 04, 2023
In December of 2020 I purchased a '17 Certified Pre-owned Chevy Volt. The experience was pressure less, fast, and pleasant. In July of '22 I took the vehicle in for an oil change. (Almost all mileage was off Chevy Volt. The experience was pressure less, fast, and pleasant. In July of '22 I took the vehicle in for an oil change. (Almost all mileage was off the battery.) I mentioned that I was getting an intermittent "Shift to Park" message, even though the car was in Park. The service department ended up removing and reinstalling the Transmission control, installed a new shifter harness and wire harness jumper, all at no charge. I paid only for the oil change. Last month (2/23) I experienced a flat tire. On going into the storage area I discovered that I was missing all the equipment to reinflate the tire. After getting the tire fixed I went to the dealership thinking "I have had this car for 26 months, this should be interesting." I went to the parts department and got a list of what had been missing. I took the list to sales and worked with Jason Somers, who basically told me that he would get the parts ordered and call me when they came in. I now have new original equipment that was missing, at no charge. I have never written a review on anything in my lifetime. However, I felt that people should know about the professional, customer oriented treatment that I have experienced from John Elway Chevrolet Sales and service department in the past two years. A special "shout out" to Jason Somers for his professionalism. More
by ricklannon
Employees Worked With
Jason Somers
January 18, 2023
This store wasted 8 hours of my time, due to the lot manager's undervaluing my trade-in amount. He apparently thought $1000 was more important than making a $20,000 sale for the store. Nice one! Not! manager's undervaluing my trade-in amount. He apparently thought $1000 was more important than making a $20,000 sale for the store. Nice one! Not! Greed will never result favorably! Hold onto it, you lose! The sales rep, Chris bent over backwards to try to help; Alissa the Manager also did so, and Tony in Finances is wonderful! It was the Greedy Lot Manager who lost the sale for the store. I will likely Never return to that store again, knowing my valuable time will be wasted for meager amount of money compared to what sale could have taken place, time that I don't have, waste the staff's time and efforts. Shame on that Lot Manager. You lose a customer. More
by Anonymous
Employees Worked With
Chris Burnham, Sales Rep.
