
John Elway's Crown Toyota
Ontario, CA
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I used the internet to spec. my vehicle then find a dealer with the vehicle I spec'd out. Syed responded within 5 mins. of the request. He quoted a fair price and honored that price. dealer with the vehicle I spec'd out. Syed responded within 5 mins. of the request. He quoted a fair price and honored that price. More
I was impressed by how helpful Mehdi and Ron were. They treated me like a first time buyer the right way instead of taking advantage of my lack experience. Dealerships need more people like this working th treated me like a first time buyer the right way instead of taking advantage of my lack experience. Dealerships need more people like this working there. More
We are so loving our new Prius. And we wouldn't be driving it today if it wasn't for our sales person, Mehdi Zamanian. I hate to admit it, but our situation was not an easy one. We even had sales pers driving it today if it wasn't for our sales person, Mehdi Zamanian. I hate to admit it, but our situation was not an easy one. We even had sales personal at other dealerships show little or no interest in us. Mehdi went over and above with personable attention to our wants and to our situation, and was able to get us a fair price on our upside down trade, an improved interest rate, and most importantly, the exact car we wanted at a good price. Mehdi Zamanian made us feel like we were his most important customers. We couldn't ask for a better experience. More
Had a wonderful experience at John Elway's Crown Toyota. From the beginning, Dan Rogers was friendly and professional in all his contact. It made me feel comfortable about going in to purchase a new Toyota. From the beginning, Dan Rogers was friendly and professional in all his contact. It made me feel comfortable about going in to purchase a new car. When my family and I got there, they were very busy and Dan was attending to other customers. However, instead of leaving us in the showroom waiting, the whole team stepped up and made sure that we were welcome and comfortable. Danny Zendejas stepped in and got us started on our trade-in process while Pam Perricone introduced us to Mike Lee who helped us look at the selection of Camrys. We test drove the Camry we liked and then went in and met with Dan. It was a haggle-free transaction since we had gone thru TrueCar.com and Dan made sure he beat any other price out there. My family and I would really like to commend the team at John Elway's Crown Toyota. I would definitely recommend them to anyone looking to buy a new Toyota!! More
We had a great experience working with Velky. Her sincerity, friendliness, and willingness to work with us greatly influenced our decision to buy at Crown Toyota. From the get-go, she was very accomo sincerity, friendliness, and willingness to work with us greatly influenced our decision to buy at Crown Toyota. From the get-go, she was very accomodating and transparent about the quality of the car. Although we were there for over 4 hours, we never once felt rushed; her patience paid off. We walked out of there very satisfied with the overall experience and would completely recommend Crown Toyota as well as Velky. More
Michael was very pleasant and easy to work with . From his first "great to his congratulations and good bye"; he was very professional, nice and helpful. I came to Crown Toyota with the intention of purch his first "great to his congratulations and good bye"; he was very professional, nice and helpful. I came to Crown Toyota with the intention of purchasing a vehicle and he made the process easy, he answered every question and made me feel comfortable in my decision to purhcase my new car. I would definitely recommend Crown Toyota and especially Michael to my friends and family. Thank you Michael! More
The customer service was great. I was serviced immediately also Justin made the effort to run from lot to lot for us. He was very humorous and knowledgeable. It was a good experience overall, ever immediately also Justin made the effort to run from lot to lot for us. He was very humorous and knowledgeable. It was a good experience overall, everyone looked happy to be there. And Scion's Pure Pricing made it even easier to get in and out. More
My wife's and my experience at Crown Toyota was excellent. To be honest, anytime I have purchased a car, I get a little nervous because of all the "back and forth". That was not the case for our ex excellent. To be honest, anytime I have purchased a car, I get a little nervous because of all the "back and forth". That was not the case for our experience at Crown Toyota. We were immediately greeted by James Ayittey and the rest of our time with him was wonderful. He was pleasant and charming. As a result of our experience, we have found a new friend as well. We just relocated from Phoenix and have not found many friends here locally as of yet. We also found we have a great deal in common with James through our conversations about his background in Ghana and our support of Ghanan ministries. We also discovered we share the same faith in God. It was also nice to be told that we were excellent consumers because of our high credit score. That validated all the hard work my wife and I do to protect our credit. Needless to say, we will go to Crown Toyota again and again so long as James is there. If we should find ourselves with a different salesperson, I am sure it will be fine. However, James is a first rate salesperson for his personality, friendliness and above all... customer service skill. Thank you James. More
Vitaliy was exceptionally helpful. He showed us countless vehicles and even drove to our house to pick up the title for our trade-in. I would recommend this dealership to anyone shopping for a new car. vehicles and even drove to our house to pick up the title for our trade-in. I would recommend this dealership to anyone shopping for a new car. More
I felt like this place was more interested in making the customer happy rather than all about making a dollar. I have walked out on dealers before due to the pushiness and this place let me make my own dec customer happy rather than all about making a dollar. I have walked out on dealers before due to the pushiness and this place let me make my own decision and gave me a great overall deal. More