
John Elway's Crown Toyota
Ontario, CA
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I have lease many cars but today (10/24/13) I had the best experience leasing the car from Anjum Raza, he very courteous, knowledgeable, polite and honest, along with Syed Mehdi they both did the great j best experience leasing the car from Anjum Raza, he very courteous, knowledgeable, polite and honest, along with Syed Mehdi they both did the great job finding me the right car for the right payment. Vince the sales manager is awesome did everything possible to make sure we are happy and satisfied with the process from start to finish. I would recommend everyone to go visit John Elway Crown Toyota and ask for ANJUM RAZA I am sure you will not regret and will be a very happy customer just like I am. More
This was the best car buying experience I have EVER had! Mike Lee was a great sales person - very patient and caring - not your typical sales person... just wanting to make the sale. I was undecided as to Mike Lee was a great sales person - very patient and caring - not your typical sales person... just wanting to make the sale. I was undecided as to which car I wanted and he took me through the entire lot, asking questions, and showing me virtually every car - just to make sure I was able to make an "educated" decision. I did not feel pressured to make a decision, or pushed into a specific car just because he had a quota or needed to move a certain car. When it came time for financing, the process was very easy - there was very little "back and forth." After all of the paperwork was completed and it was time for delivery of my new Camry, Mike asked me to look around the car to make sure there were no scratches or anything. I've never had anyone say that, because after all, new cars should not have any scratches, right? This car, unfortunately had a "blemish" (a sort of scratch or something). Since it was after service hours, Mike asked me to come in the next day to get a work order and schedule an appointment for the "blemish" to be removed. The next day I went in to pick up the work order. Mike was not in, but had arranged to have the sales manager, Greg, take care of it for me. Greg went to look at my car, asked me to wait in the customer lounge, then took the car back to the service department. Not too long after, Greg came back to let me know the "blemish" had been removed. He also arranged to have his Entune specialist, Isabel, come out and give me another lesson on how to synch my phone and the app. Even after the deal was made and I was enjoying my new car, Mike called the next day to follow up, making sure I was happy with my car, and that Greg had taken care of me while he was out. Imagine having someone call AFTER buying a car instead of hounding you before. He already had the sale, so he didn't need to call, right? That's the kind of guy Mike Lee is. I appreciate the extra time and personal attention everyone gave me during my car-buying experience. This is my first Toyota and I'm thrilled with it - even more since my experience was so great! I will definitely recommend this dealership to friends. And when it's time to buy my son his first car, you can be sure we will return to John Elway's Crown Toyota - and ask for Mike Lee! More
When i went into the dealership i like the fact that employee was very friendly and was helpful towards me and my family. Velky was very good at what she does and i will be looking foward to see the d employee was very friendly and was helpful towards me and my family. Velky was very good at what she does and i will be looking foward to see the dealership for service and any other things need down the line. I will let all my family and freinds now how i treated in my experince at your dealership was very happy with everything and will return again. sincerelry, Heather Greenberg More
According to my experience, Mike is a very good honest dealer. He is very friendly and he knows how to make a business. I will recommend him to other customers. dealer. He is very friendly and he knows how to make a business. I will recommend him to other customers. More
Jessie Pinero the sales man paid attention to what I was looking for, made it a great and easy experience. The service was excellent. Jessie offered food and drink when he kindly introduced himself. He looking for, made it a great and easy experience. The service was excellent. Jessie offered food and drink when he kindly introduced himself. He cut to the chase and asked what we were looking for. Gave us vaulible information on the vehicle we were interested in. Jessie helped us get the most out our purchase. He made my wife and I feel very confident on our final decision to purchase 2014 toyota camry SE! I have purchased two vehicles before and Jessie made it the Greatest experience in buying a car! I will definitely recomend family and friends to purchase from Crown Toyota. Jessie Pinero was recomeded to us by Office Manager Gina Kennedy. My friend Dave Provine recomded to speak with Gina Kennedy. My Wife and I met Gina and she made feel like we were at home. I will definitely come back to purchase another vehicle, because of the treatment my wife and I received from Jessie Pinero and Gina Kennedy!! Sincerely, Luis & Claudia Martinez 15755 Patricia St. Moreno Vallley CA 92551 951-533-2609 More
Very friendly and courteous crew. No pressure to buy or add any extras... Very transparent in their approach to the deal. Clean dealership that looked very modern and sharp. Large inventory to choose from. add any extras... Very transparent in their approach to the deal. Clean dealership that looked very modern and sharp. Large inventory to choose from. Quick and eays transaction. Thank you Velky for all your help in finding us a great vehicle. Also, thank you Luis in financing. We would definitely recommend this dealership in the future. More
This was an amazing dealership! I have to say that the service was amazing and everyone was so friendly especially my sales representative Tamer. I was initially very skeptical of the sincerity of the sal service was amazing and everyone was so friendly especially my sales representative Tamer. I was initially very skeptical of the sincerity of the sales people however I soon was happily surprised and was set at ease as Tamer did all he could to get me an amazing deal on my very first car! He made sure that I was taken care of and I not only received an amazing deal for my new car, but was also given an extremely generous offer for my trade-in. I would highly recommend this dealership to anyone and if you do go in, ask for Tamer Greges, he is really nice and cares that you leave the dealership with what you want. More
Syed Mehdi was absolutely great to work with. He was very helpful and knowledgeable of all the cars we asked about. He was very friendly and not pushy in any way; he was very patient. I really appreciate tha helpful and knowledgeable of all the cars we asked about. He was very friendly and not pushy in any way; he was very patient. I really appreciate that. He actually stayed beyond his quitting time to help us through our transaction. I will definitely recommend my friends and family to Syed. Also Ruben Gonzalez (Finance) was also very pleasant to deal with. Not pushy, very informative and patient. A very good overall experience. I really enjoyed this car buying experience at John Elway's Crown Toyota thanks to Syed and Ruben Sincerely Andre Sciarra More
He was patient & helpful. I would definately recommend him. He help me narrow down my search by listening to my need. He was great to work with. recommend him. He help me narrow down my search by listening to my need. He was great to work with. More