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John Hiester Chrysler Dodge Jeep Ram

Lillington, NC

4.3
374 Reviews

940 N Main St

Lillington, NC

27546

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374 Reviews of John Hiester Chrysler Dodge Jeep Ram

May 26, 2023

The job was done quickly The staff was courteous and friendly The part looks good I had a little problem with price that was different however it was correctly with no problem. Thx Ron More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and others
May 26, 2023 -

Ron responded

I am sending my response to you. I appreciate the job done.

May 25, 2023

I have been using John Heister for several years. They have always been courteous and prompt. I did have a small issue on this last visit. Shoe marks and grease on the carpet. I returned home and fou More

by wbryanbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Messer
May 21, 2023

Bought multiple cars from this dealership and always had great service. Zach was knowledgeable, informative, and patient. Darren has always been great also. Mopar is the way to go for the best quality ri More

by Eanchip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach & Darren
May 18, 2023

Great service, excellent people. They addressed and fixed the problem with my car. Will return there again. More

by wendzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Karen, and Kim.
May 15, 2023

Went to get oil changed in Express Oil change service and was told 1.5 hour wait to just get started on my truck. That isn't what express means to me. Just saying More

by Danny.stevens42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
May 12, 2023

Dave my service advisor was very helpful. Got real time update on my vehicle. Very pleasant to work with. More

by kicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
April 29, 2023

Our salesman, Patrick, provided exceptional customer service. Worked with us to get into a new truck! Josh was very receptive of our needs. Finance was quick and easy. Thank you, we recommend John Hies More

by Ebdgd80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick, Josh
April 20, 2023

The dealership’s service department is extremely capable with regard to the work done on the vehicle. The new service entrance has a few customer service issues. More

by akarakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady handling the payment is awesome
April 18, 2023

Outstanding customer service. They were able to squeeze me in without an appointment, and still get me in and out quickly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone was friendly
April 16, 2023

I was greeted my the time I drove up by the service department. The took me inside and made me comfortable. My Jeep was checked out and everything was okay. I was given lessons on how to use different More

by Jean Ryals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McGill, a lady in the service department name Marty.
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