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John McClaren Chevrolet

John McClaren Chevrolet

1015 E McGregor Dr.
McGregor, Texas 76657

(254) 840-3261

John McClaren Chevrolet
Manufacturer: Chevrolet

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  • Customer Service:

    4.8

  • Quality of Work:

    4.8

  • Friendliness:

    4.8

  • Overall Experience:

    4.8

  • Pricing:

    4.6

24-Month Rating

based on 21 reviews

4.8

4.8 out of 5

32 lifetime reviews

John McClaren Chevrolet

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Certified: John McClaren Chevrolet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, John McClaren Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About John McClaren Chevrolet
ohn McClaren Chevrolet in Waco, TX, also serving near Temple, TX and Killeen and Ft Hood, TX is proud to be an automotive leader in our community. Since opening our doors, John McClaren Chevrolet has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that John McClaren Chevrolet will professionally fit you into the automobile of your choice.

John McClaren Chevrolet has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, John McClaren Chevrolet offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (800) 952-0194 if you have any questions or comments.

John McClaren Chevrolet offers a full line of service areas including:

New Automobile Sales
Pre-owned automobile Sales
Auto Loans and Financing
Certified service department
Full selection of Chevrolet parts and accessories

Our Location

Sales/Showroom

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 AM

Sunday: Closed


Our Amenities

Free Loaner Cars Free Coffee
After Hours Drop-Off Express Service
Customer Lounge Area Instant Financing
Cable TV Parts Store
Free WiFi Vending Machines

Jhall1
3/2/2013 11:29:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott EskewScott Eskew

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of John McClaren Chevrolet:

Friendly no hassle buying experience. Best dealer in central Texas. Thanks so much to Scott Eskew and the rest of the gang at John McClaren Chevrolet.

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Oscar tovar
12/20/2012 11:18:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James FranksJames Franks
Joe FranksJoe Franks
Amanda Krcha-LesikarAmanda Krcha-Lesikar

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of John McClaren Chevrolet:

Love the dealership and have had Great buying experience both times I have brought cars from there and would tell people about the dealer ship and will buy another car soon

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lh1985
10/5/2012 7:54:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua RileyJoshua Riley

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of John McClaren Chevrolet:

Joshua Riley was very helpful with locating me the car that I wanted, he was very courteous and was very caring of all of my needs. I was extremely satisfied with the way he handled the purchase and he got me the most for my trade. I would definitely recommend using him and this dealership in the future.

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Response From: John McClaren Chevrolet
Added: 10/6/2012 12:45:51 PM

Thanks again Sandon! Call me or stop by anytime you need anything at all!

Josh

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tommymx2
9/13/2012 10:38:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua RileyJoshua Riley

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of John McClaren Chevrolet:

My husband and I went in looking for a new truck and Josh was very friendly and eager to help. He was very knowledgeable about the vehicles and we able to tell us the features of each one that we were interested in. We went in on a Saturday and was able to drive our new truck off the lot that same day.

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bkwalberg
6/16/2012 7:26:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brenda

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of John McClaren Chevrolet:

Scott Culpepper was very knowledgeable about all features of the Chevrolet Sonic. The whole experience was positive. Low key sales. Very respectful of the consumer.

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pawpawx14
6/8/2012 9:09:10 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua RileyJoshua Riley

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of John McClaren Chevrolet:

had a great experience dealing with these folks. This was the 2nd vehicle I have purchased there in the last year and there will be more to follow. This is a very
friendly and well ran dealership . Keep it up guys .

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Candice5691013
6/5/2012 3:35:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua RileyJoshua Riley

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of John McClaren Chevrolet:

I would recommend this dealership because the people are friendly and they have a huge inventory.. Mr. Riley took the time and listen to what I told him I wanted. I am now the owner of a Traverse that fits my family and our budget.

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ABCMOM
5/16/2012 4:17:50 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Dave Auto Body Manager

  • Customer Service:

    1

  • Quality of Work:

    1

  • Friendliness:

    1

  • Overall Experience:

    1

  • Pricing:

    1

  • Overall Score:

    1.0

My Review Of John McClaren Chevrolet:

My car was giving back to me after a month of being their. I received my car 2 weeks after the date the gave me :( They did't even bother calling me ONCE to let me know anything. I would call on the day they would give me and they kept extending it from Friday to Tuesday then next Wednesday then that Friday when i finally got my car back. The excuse was the ordered the wrong parts twice!! They also put used parts on my car when the insurance paid for new ones. This was the worst experience I've been through. I will NEVER recommend this place! On top of everything not once did they apoligize. I was very upset!

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Response From: John McClaren Chevrolet
Added: 6/12/2012 2:45:13 PM

We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us. It is not our policy to let unhappy customers leave the store without their issues being resolved. We strongly desire to resolve any negative issues while you are at the dealership.

I would personally like to extend my apologies on behalf of the dealership for the troubles you encountered. It is apparent the communication was poor. That is unacceptable. It is important to us that this does not happen again to another customer. We have taken measures with our personnel to communicate better so that this type of situation doesn't happen again.

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james buchanan
2/27/2012 2:52:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Culpepper

  • Customer Service:

    N/A

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.7

My Review Of John McClaren Chevrolet:

Thanks to Scott Culpepper and mark Stewart for unequalled selling ability on the Chevy Traverse. Great dealership - Immaculate in every way - will do business in the future.
James Buchanan - Mexia, Texas 76667

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Robert and Theresa Ruge
2/17/2012 11:05:04 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua RileyJoshua Riley

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of John McClaren Chevrolet:

We had an absolutely wonderful experience with selling our vehicle and purchasing another. All we came across in their office were gentlemen. None of them were pushy in the slightest bit. We will DEFINITELY recommend, and be back, if need be. We are very pleased we made the 45 minute drive, definitely worth it!

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