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Jones Body Shop & Collision Center

Fallston, MD

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43 Reviews

1713 Harford Rd #2

Fallston, MD

21047

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43 Reviews of Jones Body Shop & Collision Center

March 26, 2011

I experienced excellent Customer Service, with special attention to detail. The agent really listened to my concerns and answered all questions related to the work that would be performed. The rep provid More

by Mary Burchard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bauer, Mike Bauer
March 26, 2011

Jim Hobson did a great job. The repair was great. the car was finished when Jim said it would be done. I have dealt with Jones several times and have always been very happy with the quality of the repairs. More

by egz789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hobson, Jim Hobson
March 23, 2011

Mr. Bauer communicated with me about the status of my Mr. Bauer communicated with me about the status of my repairs on an ongoing basis. He responded to each of my calls promptly, and was friendly and h More

by bizkman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bauer, Mike Bauer
March 21, 2011

I have always received excellent and outstanding service. They are very courteous and took care of all of my needs, as they have always managed to do. I often recommend Jones Chrylser to my friends and have More

by Meangene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Waite, Kevin Waite
March 20, 2011

The car looks great. Mike was most helpful, keeping us informed as to how long it would take and when he found the car needed additional parts(the hindges) he called to inform us of the delay. I expl More

by riesauter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bauer, Mike Bauer
March 19, 2011

Kevin is a true credit to your Collision Center there at Jones. He is a true professional who took care of my situation and spoke several times with the Insurance company to ensure my vehicle was repaired t More

by jwdau11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Kevin Waite
March 19, 2011

John and his staff dis an outstanding job from the time I walked into the body shop until I picked up my car the following week (the work was accomplished a week ahead of schedule). John explained the entir More

by soco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dodd, John Dodd
March 19, 2011

Sales person is very friendly. When I had discussion Sales person is very friendly. When I had discussion with your associate, understand that time required for repair seems to be longer for simple wor More

by ANTONYV70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hobson, Jim Hobson
March 18, 2011

They were great to deal with following a break in on my car. The process was easy and they called me about the status of my car even before I called them. The total came in under estimate, saving me a li More

by bmainley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dodd, Mandy?, Ed?, John Dodd, Mandy Smeltzer, Ed Zimmerman
March 17, 2011

Kevin was a pleasure to work with he made sure everything was up to my satisfaction.His tech crew made sure they did the job right.It`s hard to find a bodyshop with that great attitude.Jones bodyshop is the More

by elizabeth2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Waite, Kevin Waite
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