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Jones Chrysler Dodge Jeep - Service Center

Savannah, TN

4.3
101 Reviews

101 Reviews of Jones Chrysler Dodge Jeep - Service Center

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February 11, 2024

The price is getting high May have to find somewhere else to go but don't want to More

by JGPHILLIPS69
Recommend Dealer
Yes
Feb 11, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jones Chrysler Dodge Jeep Management Team

February 11, 2024

Got Jeep fixed popping Fixed it fast and very good work They did great work More

by JMOORE33
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 12, 2024 -

Jones Chrysler Dodge Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chrysler Dodge Jeep , we look forward to having you as a valued customer for many years to come! Jones Chrysler Dodge Jeep Management Team

February 11, 2024

Person was pleasant but I felt it was a waste of my time taking pictures of smudges on the outside of my vehicle when I was there to get my battery tested More

by stubbyclapp10
Recommend Dealer
No
Feb 14, 2024 -

Jones Chrysler Dodge Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones Chrysler Dodge Jeep Management Team (731) 925-9016

November 19, 2023

Would have given a 5 star rating except the service department let my vehicle sit for 3 or 4 days forgetting that I even dropped it off there. This is the second time I've had this happen and the first More

by jayteevw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Lupo
Nov 20, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority. Thank you again for choosing Jones Chrysler Dodge Jeep, we look forward to having you as one of our valued customers for many more years to come! Jones Chrysler Dodge Jeep Management Team

November 18, 2023

When my window was replaced I was given my car with part of the sticker still on the window not removed and they were supposed to have put nitrogen in my my tires with valve stems caps showing that neither More

by EPPERSONJAMESE
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jones Chrysler Dodge Jeep responded

We're sorry to hear about your experience, Jamese, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please provide the best way to contact you and we will make sure to follow up, or you can reach out to us directly at (731) 925-9016 Jones Chrysler Dodge Jeep Management Team

November 15, 2023

Salesman and manager were very helpful in getting us the most up to date vehicle for the best price. They answered all our questions and did not high pressure us into the sell. They let us talk it over and More

by SHAWILL1992
Recommend Dealer
Yes
Employees Worked With
Ashley Crites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Salmons, Justin Calkins
Nov 16, 2023 -

Jones Chrysler Dodge Jeep responded

Thanks for sharing your thoughts about your experience with Jones Chrysler Dodge Jeep . We appreciate your business and hope to see you again soon! Jones Chrysler Dodge Jeep Management Team

November 09, 2023

Staff is very courteous! Knowledgeable! And punctual!! From the check-in, thru the wait time, and check-out!! Highly recommended! More

by kimmied1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chrysler Dodge Jeep Management Team

November 05, 2023

So easy to work with. Very personable and so kind to customers. Always a pleasure to work with. More

by cojomo53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 05, 2023 -

Jones Chrysler Dodge Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chrysler Dodge Jeep ! Jones Chrysler Dodge Jeep Management Team

November 03, 2023

Jason does outstanding job of taking care of you and his crew are always on the job with great care for the customer More

by Timmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason renfroe
Nov 04, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you so much, Timmy, for your excellent review! We are so glad that Jason and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chrysler Dodge Jeep to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chrysler Dodge Jeep Management Team

October 28, 2023

Had my truck 6? weeks finally got it back to immediately return back in 5 minutes with the same issue plus truck started to run hot after looking they mixed antifreez More

by MAURICE_BERNIER
Recommend Dealer
No
Employees Worked With
Don't really care
Nov 02, 2023 -

Jones Chrysler Dodge Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 925-9016. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jones Chrysler Dodge Jeep Management Team

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