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Jones Ford - Service Center

Savannah, TN

4.6
29 Reviews

29 Reviews of Jones Ford - Service Center

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June 11, 2024

Timely, curious, thorough, and responsive. I will continue to use their service and recommend them. More

by Harold Lees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

It was my 3rd vehicle & last with Jones Ford bad experience and had to call Ford twice still not resolved no call back from dealership. I had to call & e-mail numerous times More

by RANDY.SLOCUM
Service Communication
Recommend Dealer
No
Employees Worked With
Sales manager & salesman service dept
May 22, 2024

Great people to work with. I would recommend them to anyone. I love my Ford Edge xx. More

by MY2SONS28472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams
May 20, 2024

The folks here care about their customers and preform excellent workmanship in a timely manner. More

by HARBORHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy, Christina
May 20, 2024

Best service department I have ever dealt with 🤓very courteous and get work completed in a very timely manner 🤓 More

by wpmcknight3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Strum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Sales department was fantastic. Quick and easy process to get me out the door without upselling garbage. More

by wahlersrick
Recommend Dealer
Yes
Employees Worked With
Jerry
May 20, 2024

The Service team took care of the oil change and the repairs that were promised at the time we bought the car in a timely manner. More

by newadventuresrealestateoki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 19, 2024

Poor customer service. Can't answer the phone. Condescending in person. Customer treated like a nusciance rather than the reason they are there. Won't be around long with t More

by Cary Onhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 19, 2024

Fantastic people Would highly recommend them Especially Mike Huey Lightning fast response time Lance Patton 2024 F150 Lariat More

by lpatton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Prather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kailee Mutters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeeAnn Dearduff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Very nice facility and the sales associates Carefully explained the trucks safety features. When I closed the deal , the sales manager covered the warranties with me. The entire experience was very pl More

by dannyannsoles
Recommend Dealer
Yes
Employees Worked With
Jamie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Marshburn
1