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Jones GMC

Savannah, TN

4.5
266 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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545 Florence Rd

Savannah, TN

38372

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Showing 266 reviews

June 03, 2024

The staff is amazing! !! I was in and very quickly and I was happy with the results. More

by WHITEOWLFLINTWORKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jones GMC responded

Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

June 02, 2024

This time the service department didn't reset the change engine oil light, other than that that's where I always get my car service. The dodge company did send me a recall slip that I need to make an appoin More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize that your oil light was not reset. Please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923 and ask for Starla Shaw. We appreciate your time, Kathy. Jones GMC Management Team

June 02, 2024

Friendly and efficient service without long waiting time. No appointment needed and fair pricing. Close to home service. More

by THE_NURSE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jones GMC responded

Thank you for taking the time to leave us a five-star rating. Thank you for choosing Jones GMC; we look forward to having you as a valued customer for many years to come. Jones GMC Management Team

May 30, 2024

Everyone was kind knowledgeable and very helpful. I highly recommend the service. I received wonderful care and service. More

by Crazyroadrunner69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

May 29, 2024

Carla was very nice and did all she could do for me and made a sale. Thanks so much. More

by CURTCUPPLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Bizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jones GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

May 29, 2024

Service is always excellent and fast, and customer service is always top notch. Always a great experience at Jones GMC! More

by THECONNERS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

May 28, 2024

Good team. Very responsive. Easy to work with. Great process over all. Will consider for the future. More

by bill@techno-aide
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Bizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jones GMC responded

Bill, We are so glad that Carla had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones GMC Management Team

May 27, 2024

We have a 2015 Buick enclave that we have had at the dealership two different times because the air conditioner was low of freon, last time which was a couple of week ago we were charged over 300.00 to More

by Richard Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jones GMC responded

Richard, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

May 25, 2024

The staff was extremely professional, caring, and worked diligently to repair my car with speed More

by THREEKIDS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jones GMC responded

Thank you for your very kind service review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

May 25, 2024

Very friendly! Explained everything well so I understood what my truck needed and cost to do it . More

by JEFFWILKES26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jones GMC responded

Jeff, Thanks for sharing about your experience with Jones GMC. Nicole and our team appreciate your business and hope to see you again soon! Jones GMC Management Team

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