I made a VIP appointment as requested. Showed up on time, checked in and was asked to wait in the lounge. Half and hour later with no acknowledgment from sales, we decided to leave and was intercepted by the sales manager. Decided to give them a chance and stayed. All of a sudden the salesman seemed to be available. During previous phone calls with the internet manager, I was promised that they would beat any competitors price. I brought in two quotes which were lower than theirs and the internet manager said "I don't know why they would give you such a low quote. I cannot match that". He thanked us for coming by and asked us to come back if we were not satisfied with the other dealers. So much for promises.