I bought a new car at this dealership in August 2015. I told them I had a True Car certificate from Consumer Reports, which said that they were supposed to sell the vehicle to me at ~$4000.00 below MSRP. They not only didn't honor the certificate, but loaded the contract with environmental protection (I told the girl 4 times I didn't want it), extended warranty (I told the finance officer I didn't want it), and service contract. After I wrote a letter to Toyota corporate headquarters in California, they arranged a meeting with the sales manager. He re-wrote the contract at $1000 less than before and agreed to send me a check for $1,250.00. After 3 weeks, I still hadn't received the check so I called corporate hq again, and then I got the check within 2 days. I originally told the salesman that I didn't want to pay more than $10,000 difference between the car I traded in and the new car, but I ended up paying $19,000+ difference.
I Recommend This Dealer:
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